4/10 พอใช้
10 กุมภาพันธ์ ค.ศ. 2025
Poor aircon, loud fan, wrong room
The property was beautiful, quiet, and very clean, but I was disappointed with my stay. I had pre-checked in, but I was delayed in arriving, eventually getting there about 8:15pm so I needed to use the key box. There was a key in the there but it had a different name on it so I had to call for help and wait some time before this mistake was sorted.
I had booked a premium queen room but was given a twin room with single beds and firm mattresses. It was uncomfortable. Because it was late and there was no one on site to help I couldn’t ask for this to be fixed.
The aircon didn’t do much but eventually cooled my room. I relied on the fan but this clicked loudly on medium and high settings so could only use it on low. I slept under a single sheet in the end.
I was not warned that my room would be up three flights of stairs (no lift). I was grateful to only have hand luggage this time.
On street parking at night was impossible and I ended up parking 500m from the hotel and walking back.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
