Staff was good, helpful as needed - let us check in a little earlier. Rooms are more dated than what you see from the photos. The exterior (pool,etc) also looks a lot bigger in the photos. Location is great, easy walk to bangla strip, and the area around with a lot of options to eat, shop, etc. Think Expedia shows this as a 4 star property, may be 3-3.5 at best. For the price we paid though, it was fine.