The only pleasant part of the stay was the breakfast and most of the staff were polite. The room smelled musty and unclean, the hotel reception was really hot and so was the hotel room. I was placed on the ground floor, therefore it was a security risk to open the window at night. Our window also had a broken handle which looked like it was about to fall off when moved.
Directly outside our room was a table and chairs. People would sit outside our room at night and during the day smoking. We had no privacy and the sound of people talking and shouting all night kept me awake and I felt very insecure.
My partner spoke to the man on reception about the hot room issue and the fact it is unsafe to keep the window open all night in a city, the man told us we would not be able to move to an upstairs room as we had paid for a cheaper one downstairs, and he said that it is safe to keep the window open..
The room did include a small fan which we had to resort to putting on throughout the night due to the heat. This helped a bit but the fan was noisy and smelt unclean/dusty. It was a hybrid cold fan and heater and so it smelt burnt.
There was also a bit of blood on my pillow, which alarmed me and made me wonder whether the sheets were being washed after the previous hotel guests.
The room was also incredibly small and dark.