4/10 พอใช้
26 กุมภาพันธ์ ค.ศ. 2025
Poor performance
The place itself was Ok but when I arrived early they upsold me to a King Room for an extra $10, which they increased to $11. There were no instructions for wifi access even though they advertised 24 hour. Wifi. Later Hotels.com emailed a wifi code but again no instructions on how to access. The email from Hotels.com said I had booked a King Room, not the Queen Room they claimed I originally booked. I fed this back to them and they said if you prove you booked king room we'll refund the $10 (not the $11 they charged me. They refused to accept my feedback on the wifi. International practice is they have a sheet in the room. Also, the reception was unattended when I left 20 minutes. After checking so there was no one to ask. Poor performance
Brian
Brian, ทริป 1 คืน
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