This hotel is run by college kids and it shows. After cleaning every easily accessible countertop surface and throwing away the layers of dust, I decided I did not want housekeeping in the room as I could do a better job. There is no notice to put on your door. I told the front desk THREE times, no housekeeping. Twice while sleeping housekeeping came into my room!
I get a call while sleeping to tell me I am past my check out date and need to pay. I went to the front desk and they speak to me in Spanish and i say: No hablo Espanol. The girl looks at me and says in Spanish: this is Argentina, speak Spanish here!
What?!!!!!!!!
I showed them my correct check out date and my bill was paid.
The hotel has long electronic codes to get into your room, but there is no light to see it. Towel slips off the white hooks to hold your towels.
You can’t eat in the room. You can’t control the air conditioning. Because we have smartphones now the staff basically was unhelpful and not one staff member speaks English and there is no laundry as per hotels.com site. hotels.com is partly to blame by not letting international people know that they only want Spanish Speaking people at the hotel. When I brought all of this up to the manager (a young kid), he just made excuses for the staff and said the woman who told me it was time to check out was suspended, WHICH WAS NOTHING BUT A LIE. THIS HOTEL IS HORRIBLE. but i will say they were kind enough to let me check in one hour early. NEVER AGAIN
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ทริป 8 คืน
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10/10 ไร้ที่ติ
18 พฤศจิกายน ค.ศ. 2024
NANCY K
NANCY K, ทริป 1 คืน
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10/10 ไร้ที่ติ
12 ตุลาคม ค.ศ. 2024
Bem localizado pra dormir
A localização é ótima e o quarto tem um tamanho bom, mas a cama não é confortável.
LIZIE C
LIZIE C, ทริป 2 คืน
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8/10 ดีมาก
8 ตุลาคม ค.ศ. 2024
Gostei bem justo,
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ทริป 4 คืน
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6/10 ดี
28 กันยายน ค.ศ. 2024
Overall this was a good experience. The only thing is that we didn’t get new towels the whole 5 days we were there. We had to re-use them.
The maid just arranged the bed sheets each day but she didn’t sweep nor mopped the floor because we found the same pieces of garbage around the room every day. We didn’t pick it up just to see if she did and she never did. Sadly, we suffer of hair loss and the hair was never picked up in the room nor the bathroom. We had to do it ourselves
The staff was great specially in the front desk, the only thing to improve is the room cleanliness
Emely
Emely, ทริปกับเพื่อน 5 คืน
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8/10 ดีมาก
23 กันยายน ค.ศ. 2024
Hotel muito legal, nostálgico que fica bem no coração da cidade.
Veltraz
Veltraz, ทริป 4 คืน
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10/10 ไร้ที่ติ
11 กันยายน ค.ศ. 2024
MOnalisa
MOnalisa, ทริปกับครอบครัว 4 คืน
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10/10 ไร้ที่ติ
10 กันยายน ค.ศ. 2024
Benjamin
Benjamin, ทริป 1 คืน
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8/10 ดีมาก
4 กันยายน ค.ศ. 2024
Great ambiance and rustic
Eddie
Eddie, ทริป 5 คืน
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6/10 ดี
2 กันยายน ค.ศ. 2024
Prédio centenário bem conservado, mas a cama era péssima, e o barulho na rua muito alto. Não funcionou a calefação. Preço meio alto pro que oferece.
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ทริป 1 คืน
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10/10 ไร้ที่ติ
31 สิงหาคม ค.ศ. 2024
Hotel muy bonito
Daniel
Daniel, ทริป 4 คืน
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10/10 ไร้ที่ติ
26 สิงหาคม ค.ศ. 2024
Caroline
Caroline, ทริป 1 คืน
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4/10 พอใช้
19 สิงหาคม ค.ศ. 2024
Think twice before booking here!
I rate this hotel some stars because it was very convenient right on one of the main streets, we were able to walk to a lot of places we visited. Don't get me wrong the hotel is gorgeous looking! Elevator service was pretty good for a very old building. We arrived a few hours early, so we just left our bags checked in for the meantime. When we returned, we got situated to our room. EVERYTHING was wrong even before we stepped into our room. The light above our door was pitch black due to the light bulb burned out. The door wouldn't open for us with the code they gave us. We obviously complained and told us they would change the batteries. My cousin that traveled with us went to the bathroom and there was no toilet paper. We had a very rough beginning!! The problem with the door was ongoing for over two days. The girl was upset and yelling at me because I was upset and complaining. The only good thing she did was transfer us to a room that the door function right. You would think we could have got an upgrade for all the inconvenience but no we got squeezed into a smaller space than the one we had at first. Since it's a very old build there is no windows!!! We had to keep calling reception every time we needed the ac on and mind you it was several times because it automatically shut off and they don't leave you the ac control. If they couldn't program it from downstairs, they would have to come up into your room. The WIFI in any floor did not work and that is they had so many.
Jose
Jose, ทริปกับครอบครัว 4 คืน
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8/10 ดีมาก
18 สิงหาคม ค.ศ. 2024
Não recomendo
Hotel antigo, muito barulhento. Acordamos várias vezes a noite por conta dos barulhos.