Worst nights stay as far as we can remember. This hotel is dreadful, do not stay here.
The staff were rude on arrival, contesting the check-in time after we'd had a long journey and the booking clearly stated 2pm. The following morning cleaning staff were screaming down the corridor at each other pre-9am.
The room was disgusting, my university house was cleaner. I wonder when this room was genuinely last cleaned, the floor was dirty, dusty and sticky. The bathroom was full of mould. The bath was filthy and the bathroom floor was wet from a leak from the toilet.
The outdoor temperature was 4Celsius for our stay and the hotel had no heating at all. It was awful, we asked for an extra blanket which we had to then pay an extra 100TWD cleaning fee for, which seems particularly unreasonable if they are not going to put the heating on. We had to fill 4 plastic water bottles with boiling water to try and get warm.
To top it off, we got a wake-up call that we did not ask for at 4.50am.
This is a lousy cheap hotel with a high price tag, but there are few choices in the area.
Our first impression at the hotel front was terrible; when we started a check-in conversation, another foreigner guest interrupted in. The receptionist held off my check-in and started taking care of the interrupter.
Few employees speak acceptable level of English.
My partner said, "Oh, we would need at least two night stay to enjoy Alishan fully, but I wouldn't stay at the hotel more than half night."
HIROKAZU
HIROKAZU, ทริป 1 คืน
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8/10 ดีมาก
6 พ.ย. 2024
Sande
Sande, ทริป 1 คืน
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4/10 พอใช้
30 ต.ค. 2024
Not good. Room very small.
Hotel do not provide service to nearby station, need to walk 15 mins.
Great location and good service but that’s where it ends. Our room had a single blanket on a double bed, the bath was full of “body” hair and the bathroom was covered in water due to leaking appliances. I would recommend you look else where.
Luke
Luke, ทริป 1 คืน
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10/10 ไร้ที่ติ
16 ต.ค. 2024
Tung Sau
Tung Sau, ทริป 1 คืน
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10/10 ไร้ที่ติ
7 ต.ค. 2024
kc
kc, ทริป 1 คืน
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10/10 ไร้ที่ติ
17 ก.ย. 2024
Super convenient location for alishan train, night market and tourist attractions. The hotel only owns a couple floors of the building so you share the lift with other businesses to reception. They have internal lifts to the rooms itself. The entrance itself looked dodgy but when you get to the reception floor it looked like a nice place to stay at. Super good value stay.
Amanda
Amanda, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
6 ก.ย. 2024
Room kind of old but location is perfect to catch the early train
Room are not good in sound proof… very noisy