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Hotel Fenix

3.0 star property
San José de Cúcuta hotel with outdoor pool and restaurant

Choose dates to view prices

Enjoy your visit to San José de Cúcuta with a stay at Hotel Fenix. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Children's pool
  • 24-hour front desk
  • Communal living room
  • Corner/local shop
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Luggage storage

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is ฿1,085
฿1,085 total
4 Jan - 5 Jan 2026

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access

Double Room

Highlights

Air conditioning
Blackout curtains
Private bathroom
Desk
Daily housekeeping
Laptop workspace
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access

Standard Twin Room

Highlights

Air conditioning
Blackout curtains
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Blackout curtains, iron/ironing board, free WiFi, wheelchair access

Standard Triple Room

Highlights

Air conditioning
Blackout curtains
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Suite

Standard Suite | Blackout curtains, iron/ironing board, free WiFi, wheelchair access

Standard Suite

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Living room
Daily housekeeping
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Pet-friendly
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The price is ฿1,081
฿1,081 total
31 Dec - 1 Jan 2026
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About the area

Map
#12-114 Avenida 7, San José de Cúcuta, 540001

What's nearby

  • General Santander Stadium - 9 min drive - 4.5 km
  • Circus Pop - 10 min drive - 5.2 km
  • Ventura Plaza Commercial Center - 10 min drive - 5.5 km
  • San Jose Cathedral - 11 min drive - 5.8 km
  • Colon Park - 11 min drive - 5.8 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 7 min drive

Restaurants

  • ‪Restaurant Air's Bar - ‬3 min drive
  • ‪Oma - ‬3 min drive
  • ‪El Motilón - ‬4 min drive
  • ‪Juan Valdez Cafe - ‬4 min drive
  • ‪El Corral Unicentro - ‬3 min drive

About this property

Hotel Fenix

Enjoy your visit to San José de Cúcuta with a stay at Hotel Fenix. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.

At a glance

DONE

Hotel size

    • 42 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 12 kg per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • On-site carport
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Free daily reception

Travelling with children

  • Children's pool
  • Local/corner shop
  • Children's menu

Working away

  • Co-working spaces
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Communal living room
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 200
  • Well-lit path to entrance
  • Step-free path to entrance
  • 4 steps to reach property

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pet deposit: COP 100000 per stay
  • Pets are allowed for an extra charge of COP 60000 per pet, per day, plus a one-off cleaning fee of COP 60000

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 83435

Frequently asked questions

Is there a pool at Hotel Fenix?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Fenix?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of COP 60000 per pet, per day, and there's also a deposit of COP 100000 per stay. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Hotel Fenix?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1:00 PM.

What is there to do at Hotel Fenix and nearby?

Hotel Fenix has an outdoor pool.

Are there restaurants at or near Hotel Fenix?

Yes, there's an on-site restaurant.

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Reviews

Hotel Fenix Reviews

4.0

6.0

Cleanliness

4.0

Staff & service

6.0

Eco-friendliness

4.0

Property conditions & facilities

Reviews

4/10 Fair

Lo único decente fue la atención de las chicas de recepción y del botones Don Ramón a mi llegada, pero lo demás es muy pobre, mucha bulla en el exterior del hotel. Definitivamente no me quedaría nuevamente en dicho hotel.
Fernando, 1-night trip