โรงแรมเดอะแคนวาส ดูไบ - เอ็มแกลเลอรี, ดูไบ

Good

One of the best staycation thanks to the canvas hotel team. Anu, ratna, osama. Great people...got me the room that i was very much looking forward for and made sure everything was smooth.

The good - We were celebrating our 1st year anniversary; they gave us a very good complimentary cake. Hotel interiors are very good. The staff was extremely professional & friendly. Everyone wished us for our anniversary. The room had a very romantic setting with the bathtub in the room. The bad - Room lighting was a major issue. There was no light source just above the bed, so when we were playing board games on the bed (yes we were playing board games on our anniversary), we were struggling to see clearly even with all lights on. Reading a book was difficult even with the reading lamp. The lights to the bathroom also turned on the lights to the bathtub which was in the room, so the entire room lit up when we had to go use the loo in the middle of the night. No shattaf in the toilet was a minus for us. The beds are very high & bedside tables are low, & away from the bed. Was a struggle to put things on it when on bed. Even the phone on the table was too far to reach out from the bed. We had to get out of the bed to make any calls. The TV was inside a mirror which meant that unless we turned off the room lights, we couldn't see the picture clearly. Could not connect our laptop to the TV with an HDMI cable & they couldn't fix it. Room service menu was over priced & very limited options. Breakfast was so-so. Choice of restaurants is decent. Spa was not a good experience at all - I sent my masseuse off in 10 mins as she was hurting my bones. Did not feel relaxed.

Great hotel. Friendly and helpful staff all through our stay. Would certainly come back

The condition of room is low, not well maintained.