I stayed at Henann Resort Alona Beach from December 21, 2024, to December 25, 2024, and it was the worst experience I’ve had this year. Based on the issues I encountered, I strongly do not recommend this hotel to others.
1. The room had a mosquito problem, which made it uncomfortable and difficult to relax.
2. The room was not soundproofed, and I could hear children shouting from the pool, furniture moving in other rooms, and telephone ringing sounds.
3. The adults-only pool (16+) was not enforced, and children were frequently seen running and playing there.
4. Guests reserved sunbeds with their belongings hours before the pool opened and didn’t return until much later.
This was unfair to other guests and poorly managed.
5. The breakfast was disappointing in taste and variety.
6. Some guests displayed inconsiderate behavior in shared spaces, creating an unpleasant atmosphere.
Overall, the resort needs to improve its management of shared facilities and enforce its own rules more strictly. I hope these issues are addressed for future guests.