Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
What's nearby
Ecopark Kantun Chi - 6 min walk - 0.5 km
Cenote Cristalino - 6 min walk - 0.6 km
Cenote Azul - 12 min walk - 1.0 km
Puerto Aventuras Golf Club - 3 min drive - 2.9 km
Puerto Aventuras Marina - 4 min drive - 3.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 69 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 20.5 miles/33 km
Airport shuttle (surcharge)
Restaurants
Mirador Buffet - 15 min walk
Carey Lobby Bar - 15 min walk
Palmeras - 13 min walk
Tokyo - 3 min walk
Bar Mojado Beach - 9 min walk
About this property
Barceló Maya Caribe - All Inclusive
Barceló Maya Caribe - All Inclusive offers a private beach where you can play volleyball or relax on a sunlounger, plus you'll only be a five-minute drive from Puerto Aventuras Marina. There's plenty of fun with the 2 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Caribe Buffet, one of 5 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a nightclub and a free kid's club. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing
Land activities
Climbing wall
Fitness facilities
Football
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Language
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
Languages
English, Spanish
At a glance
Hotel size
414 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free covered on-site self-parking
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
5 restaurants
4 bars/lounges
Poolside bar
Swim-up bar
Snack bar/deli
Travelling with children
Free children's club
Water park access (surcharge)
Children's pool
Mini golf
Playground
Childcare in room (surcharge)
Children's menu
What to do
On a private beach
Tennis
Fitness classes
Yoga classes
Beach volleyball
Basketball
Mini golf
Kayaking
Personal watercraft (motorised)
Scuba diving
Snorkelling
Windsurfing
Shopping
Pool table
Ecotours nearby
Golfing nearby
Windsurfing nearby
Working away
Business centre
Meeting rooms
Conference centre (12109 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Laundry facilities
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Pool loungers
Facilities
2 buildings/towers
Built in 1999
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
2 outdoor pools
Water park access (surcharge)
Designer shops on-site
Shopping centre on-site
Arcade/games room
Full-service spa
Nightclub
Hot tub
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Water slide
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Closed-captioned TV
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Day bed
Bed sheets provided
What to enjoy
Furnished balcony/patio
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Special features
Spa
U-Spa and U-Spa Kids has 25 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Dining
Caribe Buffet – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Capitan Morgan Grill – This restaurant serves brunch and lunch. A children's menu is available.
La Fuente – This fine-dining restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.82 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of USD 278 per vehicle (one-way. Maximum occupancy 7)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
The spa is accessible for an extra charge
Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Also known as
Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property
Frequently asked questions
Does Barceló Maya Caribe - All Inclusive offer free cancellation for a full refund?
Yes, Barceló Maya Caribe - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Barceló Maya Caribe - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Barceló Maya Caribe - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Barceló Maya Caribe - All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Barceló Maya Caribe - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 278 per vehicle one-way.
What are the check-in and check-out times at Barceló Maya Caribe - All Inclusive?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Barceló Maya Caribe - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, windsurfing and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Barceló Maya Caribe - All Inclusive also has 4 bars, a nightclub and a private beach, as well as a water slide, a sauna and a steam room.
Are there restaurants at or near Barceló Maya Caribe - All Inclusive?
Yes, there are 5 on-site restaurants, featuring Spanish cuisine.
Does Barceló Maya Caribe - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Barceló Maya Caribe - All Inclusive like?
Barceló Maya Caribe - All Inclusive is a short 1-minute walk from Xpu-ha Beach and 6 minutes' walk from Ecopark Kantun Chi. Travellers say that the property is in a great location.
Barceló Maya Caribe - All Inclusive Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Aug 2024
Guest services wasn’t really good.always late and made us wait 30 mins for checkout
Mary Jenny
Mary Jenny, 7-night trip with friends
Verified Expedia guest review
4/10 Fair
19 Aug 2024
Our room was not cleaned thoroughly when we arrived. The toilet leaked resulting in a wet bathroom floor at all times. Also our shower would not drain so you are standing in dirty water while showering. There was a loud squealing sound that woke us up coming from the vent on our first night there. They did fix it but it returned periodically throughout our stay which resulted in poor quality sleep. We will not be returning and do not recommend you spend your hard earned money to stay here.
Angela Rita
Angela Rita, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
Very friendly staff! After the first night I asked for an room upgrade and the staff worked hard to make it work and found us a really nice room! Beach is beautiful, pool areas are nice, good drink selection. We travelled with family and would come back. Try to book the junior suite if you can.
Jadir
Jadir, 5-night family trip
Verified Expedia guest review
8/10 Very good
16 Aug 2024
Very please with everything though the entertainment at Kukulkan theater was not that great, except the three guys singing opera were awesome.
I know they can do better.
laura
laura, 7-night family trip
Verified Expedia guest review
8/10 Very good
15 Aug 2024
Claudia
Claudia, 4-night trip
Verified Expedia guest review
8/10 Very good
15 Aug 2024
Great amenities, and beautiful beach
Norma E
Norma E, 7-night family trip
Verified Expedia guest review
8/10 Very good
15 Aug 2024
The last night we were there we had 2 terrible experiences
First our room door was jammed on the inside and it wouldn’t open, my husband and kids were stuck outside while I was inside, it took over 30 mins to get someone to help and multiple calls to reception which staff was extremely rude saying they weren’t notified even after my husband went up to reception to let them know, not once did they apologize for the inconvenience and having my toddler fall asleep outside the door.
Second my daughter lost her purse in the bowling alley when she realized she left it behind only a few mins had passed, she notified staff and no one helped her looked for it and was ignored, this makes me feel like it could have been an employee, finally security searched the area they said they would look at camera footage which shouldn’t take long at all we filed a claim and we yet received any info or calls with updates. My daughter had $200 cash, AirPods and her drivers license, identity theft is now a main concern for us.
The property needs better management to handle and escalate issues appropriately!
The property is beautiful, food wasn’t terrible but also not the best. Pool area could use more shade. There is a lot to do inside property however will not stay again or recommend this Resort.
Josue
Josue, 4-night family trip
Verified Orbitz guest review
2/10 Poor
15 Aug 2024
Would not recommend this resort. So many things broken and not replaced. Broken safe, refrigerator, shower, bathrooms with broken sinks, etc
Madison
Madison, 4-night family trip
Verified Expedia guest review
2/10 Poor
15 Aug 2024
When we arrived, we were changed to another part of the hotel and they made us walk to the other resort with our luggage. The room key had to be changed 4 times which required a long walk to the front desk 4 times.
Marisol
Marisol, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Pasamos unas buenas vacaciones en familia. El complejo de hoteles superó nuestra expectativa en lo general, pues veníamos de una experiencia anterior no muy feliz en otro destino .Muy bien atendido el hotel y sus areas y el trato en general es bueno. Mis quejas son respecto a las habitaciones que necesitan una remodelacion.Las camas son pequeñas, no hay opciones de conexión usb y pocos outlets de corriente disponible.El baño necesita ser remodelado más que la habitación. La limpieza de la habitación no era la mejor.Despues de un par de días mejoró supongo que por las propinas dejadas.Otra cosa a mejorar sería tener un smart tv que el huésped pueda acceder a sus cuentas de entretenimiento online. Mi otra queja es la premura con que te atienden en los restaurantes a la carta. A pesar de estos detalles fué una buena experiencia, la picina excelente.
Lidice
Lidice, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
We got upgraded to Barcelo Riviera and greatly appreciate it. It was not crowded like Caribe or Palace (no kids). Beach was amazing, plenty of loungers and clear water. We often used buffets at Caribe, Tropical or Palace because service was better there. Overall we will be back for sure even though we stayed at Barcelo Maya probably 8 times.(since 2010) Caribe always provided us with best, unmatched service, Palace has great buffets and Riviera best beach. Thank you Barcelo!
Grazyna
Grazyna, 8-night romance trip
Verified Orbitz guest review
10/10 Exceptional
13 Aug 2024
We stayed at Adults playa Rivera.. it was amazing planning our next trip already there !
Carmela
Carmela, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
We went with our 7 and 9 year old for 5 nights and we all had a fabulous stay. The food was amazing, staff were helpful and kind and pools were great
Johanna
Johanna, 5-night trip
Verified Expedia guest review
8/10 Very good
12 Aug 2024
dennis
dennis, 7-night trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
There's a variety if water activites although pricey should be more Organize and have more time slot to accommodate such big resort
Christine
Christine, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Excellent service very clean nice room delicious food
Carlos
Carlos, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Great place! Well kept, beautiful beach, no sargassum issue.
Jose Luis De
Jose Luis De, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
Virleny
Virleny, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
The Maya Caribe resort is amazing. Beautiful beach, great pools, rooms and hotel amenities were great, staff was extremely friendly and helpful. My family and I had a great time. Highly recommend this resort.
Almir
Almir, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
10/10
Carlos
Carlos, 6-night trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
This is my third trip to this property, we had so much fun this time we extended our stay another day. (Completely not cost effective but we didn't want to leave) Its safe, the teenagers just go off on their own and I don't have to worry about them, the pools are fantastic, the beach is well maintained, if I had one thing I had to be a critic about it would be the food, 5 years ago it was definitely alot better but noone starved thats for sure!!!! Drinks were plentiful and quickly served. It is hands down my favorite vacation spot.
Nikki
Nikki, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
N/a
Manjinder
Manjinder, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
Christina
Christina, 7-night trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
The spacious resort was a pleasure to walk through. Everyone was helpful and pleasant. A definite recommend to family and friends.