We stayed here after a concert at PPG paints and the hotel was very nice and welcoming. This hotel was a nice place to relax before and after the show. The lady at the downstairs bar was very nice and we enjoyed talking to her. The room had everything we needed in it. The bed was comfortable, the shower was great, room was quiet, and over all the room was great. The carpet did have some stains on it in some areas but it did not bother us. The breakfast did not start on time. They started breakfast at 8am and it is suppose to start earlier around 6:30am. They did not inform us how late they were going to start so we sat at a table and waited for an hour until they decided to serve breakfast. The breakfast was also not worth the price for just a small omelet for $14 bucks. While we would stay here again we would go elsewhere for breakfast.
Other than the breakfast we had a fantastic stay and will stay again.
jayme
jayme, ทริป 1 คืน
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8/10 ดีมาก
20 ส.ค. 2025
Great hotel, but maybe skip the restaurant
The hotel was clean and nice, I loved the convenience of the proximity to PPG Paints Arena, as we were there for a concert. I’m glad i read other reviews and was made aware of the parking fee that way and not being surprised later. The only major complaint I have is that the staff at the restaurant seemed like they could not care less about their jobs or about giving proper customer service (coming from someone who’s been working in customer service for 17 years)
Amber
Amber, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
20 ส.ค. 2025
Tracy
Tracy, ทริป 1 คืน
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8/10 ดีมาก
19 ส.ค. 2025
Overall good stay and clean
Great stay overall consistent issues with room keys not functioning and having t be reset... please look at upgrade in system as we were told to keep it away from our phones and wallet due to magnets but the question becomes where are we supposed tostore it??
ALEX
ALEX, ทริปกับเพื่อน 3 คืน
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8/10 ดีมาก
19 ส.ค. 2025
Kelly
Kelly, ทริป 2 คืน
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8/10 ดีมาก
8 ส.ค. 2025
It’s a bit dated but fine. The shower was very good. The gym was good. Just the room decor was a bit dated.
Howard
Howard, ทริปกับครอบครัว 1 คืน
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4/10 พอใช้
5 ส.ค. 2025
Disappointed
The room price was increased for the event at PPG arena, which was taking place that night, That was to be expected. However, I did not expect to pay $350 for a room that was in such poor condition. I was so disappointed in the condition of the room. The room was very dusty. Every surface was covered in dust. The carpet throughout the entire room was stained and filthy. I never took off my shoes. The makeup mirror in the bathroom was falling off the wall, making it unusable. The wallpaper was patched in areas. The bedside table lamp was broken. I was so disappointed. I have stayed here before and it was lovely. We booked this room since we were going to the show at PPG. It kind of put a damper on our evening.
Melissa
Melissa, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
27 ก.ค. 2025
Andrew
Andrew, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
26 ก.ค. 2025
Jenny
Jenny, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
25 ก.ค. 2025
Bring a compact car
Parking lot that comes along with the hotel is for compact cars only, so our Ram truck was very hard to park. We must have missed that info when booking. Our towels were huge and comfy. Had to take the stairs to level 3 after an event because several other guests were waiting in line for the elevator. Breakfast was a bit pricey. Overall good stay.
Megan
Megan, ทริป 1 คืน
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2/10 แย่
25 ก.ค. 2025
AWFUL
AC unit did not work. Remained around 75°, we took the filters out unit cleaned them off, they were at least 1/4inch thick with dust. AC unit then appeared to work again (assuming only the fan was running no cold air) maintenance didn’t come in about complaint until about 2 pm the day after the complaint.. the guy who asked if it was working was VERY rude; seemed like we were an inconvenience… we thought the AC was fine because it was running didn’t realize it was just the fan. so we did say we think it’s ok for now.. per the thermostat on the wall it remained 75°-79°. Since we seemed to have inconvenienced this man once we did not feel appropriate to recall him up here to be awful to me. Upon our return back to the hotel at 11:30 pm on 7/22; realized fan only working the whole time. read “cool” but 77° this time.
The bathroom shower was DISGUSTING; the floor in the shower was very visibly dirty, in a very obvious has not been scrubbed and wiped down with bleach or shower cleaner in months at least. The caddy’s on the wall in the bathroom had BLACK MOLD on them. I voiced my concern VIA text and received no response
Visible dust all over everything in this room!
Due to the conditions of the room it flared up my allergies - leading to a rattle chest cough, also irritated my eyes resulting in resulting gunky, goopy eyes that were swollen when waking up on check out morning
Katelin
Katelin, ทริปกับครอบครัว 2 คืน
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6/10 ดี
24 ก.ค. 2025
Expensive Parking
Front desk staff could have been more cordial. They should take lessons from Lisa the bartender waitress on how to treat guest.
Stanley
Stanley, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
24 ก.ค. 2025
Rockwood’s Travelers
We make our annual trip here and it’s always fabulous! Clean, contemporary, and modern. Love the spacious rooms. We’ll be back!
Roberta
Roberta, ทริป 2 คืน
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8/10 ดีมาก
21 ก.ค. 2025
Zachary
Zachary, ทริป 1 คืน
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2/10 แย่
20 ก.ค. 2025
Check the mattresses
Charisma
Charisma, ทริปธุรกิจ 2 คืน
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10/10 ไร้ที่ติ
18 ก.ค. 2025
John
John, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
10 ก.ค. 2025
Joseph
Joseph, ทริปกับเพื่อน 6 คืน
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10/10 ไร้ที่ติ
8 ก.ค. 2025
Very nice hotel to stay at! Got a little scared from the large holds on my bank account on the first night
Ben
Ben, ทริปกับเพื่อน 3 คืน
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10/10 ไร้ที่ติ
4 ก.ค. 2025
Thomas
Thomas, ทริป 1 คืน
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8/10 ดีมาก
2 ก.ค. 2025
Amelia
Amelia, ทริป 1 คืน
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6/10 ดี
28 มิ.ย. 2025
Shaequilla
Shaequilla, ทริป 2 คืน
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10/10 ไร้ที่ติ
25 มิ.ย. 2025
Ben
Ben, ทริป 1 คืน
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8/10 ดีมาก
17 มิ.ย. 2025
Overall, great location loved the rooms and how big they are for the price. I love that I was given connecting rooms- that will def bring me back to this location. JThe pool and hot tub are nice, and clean. The staff was very friendly and helpful. The only things I could say was that the knob on my fridge was gone and the port for the USB by the desk was broken I called up advise and they said they would fix it in the morning but never did, so the fridge was pretty much not very useful for me personally. I used the fridge next door for everything. Also parking should be more reasonably priced for guests. I know it’s downtown but parking is usually free at hotels that aren’t downtown, I’d rather go further out to save on parking next time.