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Best Western Plus Welcome Hotel Frankfurt

4.0 star property
Pet-friendly Frankfurt hotel with full-service spa, connected to the convention centre

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Photo gallery for Best Western Plus Welcome Hotel Frankfurt

Lunch served
Lobby
Terrace/patio
Superior Room, 1 Single Bed | 1 bedroom, premium bedding, in-room safe, desk
Skyline Category | 1 bedroom, premium bedding, in-room safe, desk
In the heart of Innenstadt II, Best Western Plus Welcome Hotel Frankfurt offers a blend of luxury and comfort. Relax at Softwellnessbereich spa, enjoy lunch at View restaurant, or unwind with a drink at the bar. With free in-room WiFi, a gym for fitness enthusiasts and business center for productivity-seekers alike. A 24-hour front desk ensures your stay is seamless while guests rave about the helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Connecting rooms available
  • Gym
  • Non-smoking
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Business centre
  • 6 meeting rooms
  • Terrace

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
The current price is ฿2,396
฿2,714 total
includes taxes & fees
19 Oct - 20 Oct

Room options

Check availability for these dates

Tonight

Sept 25 - Sept 26
Check availability for tonight Sept 25 - Sept 26

Tomorrow

Sept 26 - Sept 27
Check availability for tomorrow Sept 26 - Sept 27
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Single Beds

View all photos for Skyline Category

Skyline Category | 1 bedroom, premium bedding, in-room safe, desk

Skyline Category

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Single Beds

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SOALTEE HOTEL by Trip Inn Frankfurt Messe

  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
8.4 out of 10, Very good, 1,006 reviews
The price is ฿1,805
฿2,082 total
includes taxes & fees
28 Sept - 29 Sept
SOALTEE HOTEL by Trip Inn Frankfurt Messe
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About the area

Map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486

What's nearby

  • Frankfurt Trade Fair - 8 min walk - 0.7 km
  • Congress Center Messe Frankfurt - 18 min walk - 1.6 km
  • Festhalle Frankfurt - 3 min drive - 2.1 km
  • Skyline Plaza - 3 min drive - 2.4 km
  • Römerberg - 6 min drive - 4.4 km

Getting around

  • Frankfurt Airport (FRA) - 16 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt am Main West Station - 18 min walk
  • Dubliner Straße Bus Stop - 24 min walk
  • Frankfurt-Rödelheim S-Bahn - 30 min walk
  • Leonardo-da-Vinci-Allee Tram Stop - 1 min walk
  • An der Dammheide Tram Stop - 7 min walk
  • Rebstockbad Tram Stop - 7 min walk

Restaurants

  • ‪Restaurant Veranda - ‬13 min walk
  • ‪Restaurant Stremma - ‬13 min walk
  • ‪Paul and Tim - ‬11 min walk
  • ‪Zampano Pizza & Pasta - ‬5 min walk
  • ‪Lagom Café - ‬10 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

When you stay at Best Western Plus Welcome Hotel Frankfurt, you'll be a short five-minute drive from Frankfurt Trade Fair and Congress Center Messe Frankfurt. Guests can indulge in spa services at the spa, and View serves lunch. Other highlights include a bar/lounge, a fitness centre and a sauna. Fellow travellers like the helpful staff and overall property condition. Public transportation is only a short walk: Leonardo-da-Vinci-Allee Tram Stop is steps away and An der Dammheide Tram Stop is 7 minutes.

At a glance

DONE

Hotel size

    • 173 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 25.00 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Computer station
  • Conference space (3358 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Bike parking
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 84
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 112
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Tile flooring in public areas

Room amenities

Be entertained

  • 33-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

View – This restaurant only serves lunch.
Mellis – This bistro only serves dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Covered self-parking costs EUR 25.00 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 10 per person, per day. Facilities include a sauna and a spa.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Welcome Frankfurt
Welcome Hotel Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Are pets allowed at Best Western Plus Welcome Hotel Frankfurt?

Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Best Western Plus Welcome Hotel Frankfurt?

Yes. Self-parking costs EUR 25.00 per night.

What are the check-in and check-out times at Best Western Plus Welcome Hotel Frankfurt?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is 11 AM.

Is there an on-site casino at Best Western Plus Welcome Hotel Frankfurt?

No, this hotel doesn't have a casino, but Casino Bad Homburg (14-min drive) is nearby.

What is there to do at Best Western Plus Welcome Hotel Frankfurt and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.

Are there restaurants at or near Best Western Plus Welcome Hotel Frankfurt?

Yes, there's an on-site restaurant, View.

What's the area around Best Western Plus Welcome Hotel Frankfurt like?

Best Western Plus Welcome Hotel Frankfurt is a short 1-minute walk from Leonardo-da-Vinci-Allee Tram Stop and 8 minutes' walk from Frankfurt Trade Fair.

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Best Western Plus Welcome Hotel Frankfurt Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Location
Trip

Reviews

10/10 Exceptional

Super
Thomas, 2-night trip

6/10 Good

Zero courtesy, un experienced checkin staff - night . Broken safes and coffee machine and cold plus stale breakfast.Asked for baby milk and got denied.Had to walk 30 minutes at 1 am to get milk.I don’t recommend this place even for free.
Lokesh, 1-night trip

8/10 Very good

I will stay here again if in the area
Nitzan, 1-night trip

10/10 Exceptional

The reception, the e-mail responses, the room cleaning, etc. were all better than other hotels I've stayed at, and I felt the hospitality. Next time I stay in Frankfurt, I'll definitely use this hotel again.
Ryotaro, 2-night trip

10/10 Exceptional

Great place for a couple of nights. Value for money perfect.
Rizkallah, 1-night trip

6/10 Good

Overall not a pleasing experience. A very basic hotel for the price.
Umar, 4-night trip

8/10 Very good

Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
Adolfo, 6-night trip

8/10 Very good

Nice place but construction on some side of the hotel
Charles, 2-night trip

10/10 Exceptional

Quiet and convenient
Frank, 2-night trip

10/10 Exceptional

Close to grocery store. Easy to get around by transit
Jamie, 6-night trip

10/10 Exceptional

Perfect hotel

Nice bedroom on the last floor! Very friendly and helpful staff. Great breakfast. Well located with the bus and tram just across the street. Everything is perfect!
Laetitia, 1-night trip

8/10 Very good

Does not look like a 4* hotel
GAYRAJ, 5-night trip

8/10 Very good

God sted men dor lille double seng
Zana, 1-night trip

6/10 Good

Clean and New, but watch the check in and parking

Couldnt check in on the first day as receptionist has no idea how to do it. Was on the phone asking colleague and showing screen via video call. After 10 minutes got bored of waiting and requested my key so I could go to the room. Also, parking is very expensive 75 euro for 34 hours parking. The first 25 euro was incurred for the firt "day" although I arrived at 10:30 at night. Hotel is clean and new, although not sure what the "Plus" refers to in the name. It is a standard Best Western.
Ian, 2-night trip

10/10 Exceptional

great, easy place

great place for a stop over, great bar, food and simple room. Our ac didnt work in the room so got a bit stuffy but didnt make our stay terrible. will definately stay again, ill just check the ac before i get into bed.
l, 1-night trip

10/10 Exceptional

Super
Halil Ibrahim, 2-night trip

10/10 Exceptional

Overnight stay before flight

Very easy to find location. 15km from the Airport. Its 25 Euros to park over night in the deep garage, but if you find a spot outside on the street, it's free. And safe. The rooms are what you would expect. Very clean. The concierge, very helpful and have great tips. Sadly the restaurant was closed, but they recommended a Thai Restaurant, 5 minutes walk away. We were not disappointed. Would recommend any time.
Jimmy, 1-night trip

2/10 Poor

I was sweating all through my stay in my room. The air conditioner wasn't working as I would have thought. I was always hot in my room after paying so much, I wasn't comfortable as I would have expected. I will never stay in beat western again and I would definitely tell this experience on social media as well.
Peter, 2-night trip

6/10 Good

: Very nice team, the staff are really great ; good insonorisation for sound ; good looking hotel and chamber - : The shower is nice and modern, but it make water everywhere ; it take time to go downtown ; nothing really near (resto, grocery, etc.) ; it says that we can do your laundry but that's not true, it's only one or two days a week (from what I understand), so if your stay is booked outside these days, we can't do your laundry ; the AC was not fonctional
Raphaël, 2-night trip

4/10 Fair

The stay was OK, but I will not come back to this hotel again. Here is what I don't like: The room is very small, and noisy as it's on the street side that is busy with lots of traffic. There is only one bottled water, which is for the first day; they don't give bottled water afterwards. The room will not be cleaned unless requested by turning on the sign for cleaning, which should be the opposite. There is no body lotion. The night light is too bright. The bed is too small. They refused to cancel and refund for early cancellation.
4-night trip

4/10 Fair

Found a needle in the bed. The bedsheet was not changed, after asking them to. It was already dirty, when we arrived at the hotel. After telling the staff about it, they said the housekeeping is not here anymore and they can’t do anything about it. We were there for 2,5 days and I slept without a blanket. The only nice person in the staff, was a young, tall boy in the early shift and the indian guy in the night shift.
Surpreet, 2-night trip

6/10 Good

Deliberate overcharging

Incredibly disappointed as I paid booked and paid for 3 Junior Suites for 3 nights to accommodate 5 colleagues on a business trip. On arrival we were told that there were no Junior Suites available and we would be given 3 Standard Rooms instead. The receptionist confirmed that there was a substantial difference in the room rate between a Junior Suite and a Standard Room and that they could not refund the difference themselves as I had made a booking via Exepedia (I thought I made and paid for the booking via this site) and they would have to make the refund. On my return, I informed Hotels.com of the situation and asked for the appropriate refund. They said they would aske the hotel for the amount and 2 days later replied that the hotel refused to entertain a refund and there was nothing they could do. This is unbelievable. They offered, reserved and took payment for a Suite and on arrival only provided a Standard Room. Knowing that with the city totally flooded by visitors to the largest trade fair in the world there was no rooms available anywhere in the center of the city, we had no option. This is the worst billing experience i've had at any hotel anywhere and Best Western should be ashamed of scamming extra money from guests by falsely charging for rooms they did not provide. I will be taking this up with my credit card company to get satisfaction.
Jayesh, 3-night trip

10/10 Exceptional

良いビジネスホテル

日本のカテゴリーだとビジネスホテルです。 しかし必要なものはだいたいあります。 冷蔵庫が無いくらいです。 部屋は清潔でした。 自分の拙い英語でもスタッフの方が対応してくれました。 今回でこのホテルの滞在は2回目ですが、また来たいと思える印象です。
WATARU, 3-night trip

6/10 Good

Andrew, 6-night trip

10/10 Exceptional

Peter, 1-night trip