6/10 ดี
23 กุมภาพันธ์ 2025
My stay was alright but the after hour so called cleaning/manager lady is so rude and deceiving. The room we have been given was very smelly and confined. We asked her if there is another room with the park view.
"All the rooms are the same and if you want to upgrade you can go to the CityEdge accross the road they may have bigger room" she said.
We decided to leave the property and called the call centre to cancel our reservation. He asked us our reason and said there are two unoccupied rooms why don't you check them out.
The room has park view, was way much better than the one we were given. I asked the lady why did't offer us the room when we asked her? She couldn't say anything.
Anyways i don't understand her reason as well
Ibrahim
Ibrahim, ทริป 3 คืน
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