My family came in town for my graduation and they absolutely loved their stay.! Will be returning.!
LaTasha
ทริปกับครอบครัว 2 คืน
10/10
Holly
ทริปกับครอบครัว 4 คืน
10/10
Dan
ทริปกับเพื่อน 1 คืน
10/10
Sara
ทริป 1 คืน
6/10
We arrived to find the hot tub out of service which was the main reason we booked this hotel. Pretty disappointing but the manager was super nice about it and it is what it is. At least the pool was still open. Then we got to our room. It smelled terrible. Not sure why so we told the manager who apologized and gave us a different room.
Then we went to dinner and came back looking forward to pool time. I double check that it was still open and the posted sign said it was open 6am-Midnight. Great. We changed into our suits and when down. Only the pool was now closed. It was 11pm. When I asked Tyler at the front desk why it was closed he said ‘Yeah, it closes at 11’. I asked why when the pool has a sign clearly posted that said open until midnight. He replied, “ I don’t know what the sign says. I e worked here for a year and we close it at 11. I pressed further stating that that is false advertising and I was looking forward to spending time with my family at the pool. He basically said oh well you can go back to your room and spend time with them there. He was very sarcastic and rude to me and I was shocked at his attitude. Absolutely no customer service skills. He basically took a disappointed customer and turned me into a very angry and offended one. We will never stay here again. What a crappy way to spend our night in Lexington. He told me I could call corporate if I had a problem. I said I would and asked for the number. He said, well you can google it.
Therese
ทริปกับครอบครัว 1 คืน
8/10
Joseph
ทริป 4 คืน
10/10
Clean rooms, friendly staff, good location, decent breakfast. No complaints with anything.
Michele
ทริปกับครอบครัว 1 คืน
10/10
Cheryl
ทริปกับครอบครัว 1 คืน
10/10
Great place to stay at a great price! Our room included a kitchen, living room, large bathroom, and 1 bedroom. The bed and linen were super cozy. The facility had a great indoor pool and nice hot tub. My only complaint was the subpar continental breakfast and a weird smell in the hallway outside of our room (thankfully we couldn’t smell it inside our room.) We would definitely stay here again.
Brandy
ทริปกับครอบครัว 2 คืน
10/10
Brandi
ทริป 1 คืน
10/10
Staff was super friendly, everything was clean and the location was great.
Jamie
ทริป 3 คืน
10/10
The salary was very nice and clean.
Rhonda
ทริปโรแมนติก 4 คืน
10/10
Was a great stay
Jake
ทริปธุรกิจ 1 คืน
8/10
We are local to this hotel and will stay every now and then just to get away. Hotel is very nice. Suite like rooms. Hotel is always very clean and very comfortable. The one thing that made us lower our rating this time was they have started charging for parking three dollars a night. Don’t understand the need for this considering the hotel is not sharing a lot with other properties not located in town Plenty of places for people to park.
Ronnie
ทริป 1 คืน
10/10
We travel from GA to KY for Christmas and family birthdays every spring in Dec, Jan and March and we always book the same hotel the last couple years. The rooms with the kitchenettes are nice with the pullout couch for our family of four. The heated pool and hot tub are a must at the end of the night. Breakfast is great and staff is always welcoming.
Melissa
ทริปกับครอบครัว 2 คืน
8/10
Everything was very clean. The toilet was slow filling between flushes. I mentioned it to the front desk on our way out and it was fixed when we returned. Breakfast was fairly plentiful, but appeared to be prepackaged and heated in a microwave resulting in everything being rubbery or dried out. Fortunately, my husband and I aren't that insistent on having breakfast included.
ผู้เข้าพักจริง
ทริป 6 คืน
10/10
Angi
ทริป 1 คืน
10/10
Room could have been cleaner only complaint, mirrors were dirty and there was a hair in our sink as soon as we got there, perfect other than the cleaning could be a little better
Robyn
ทริป 1 คืน
8/10
ผู้เข้าพักจริง
ทริปธุรกิจ 2 คืน
10/10
Front desk staff were very courteous and accommodating. Rooms clean and comfortable.
Jennifer
ทริป 1 คืน
8/10
Nice stay
Lauren
ทริปโรแมนติก 1 คืน
10/10
It was convenient from the airport and the staff was friendly.
Delphine
ทริปธุรกิจ 2 คืน
10/10
Shaun
ทริป 1 คืน
10/10
Stayed during hurricane recovery
Aaliyah
ทริปกับครอบครัว 1 คืน
10/10
The staff were very friendly, the rooms spacious and clean. The area is safe. And good food options available within walking distance.