Super hôtel ! Le personnel est aux petits soins et la situation est bonne. Le restaurant et le bar sont juste magnifiques. Je recommande à 100% et remercie le staff pour leur accueil
Julien
ทริป 1 คืน
2/10
Não me parece um hotel 5 estrelas. Tivemos que subir a escadaria da frente carregando as malas pois não havia nenhum funcionário naquele lugar. Na recepção, não ofereceram sequer um copo de água. Nosso quarto deveria ser premium mas pareceia um depósito. Nos colocaram num quarta onde precisamos descer um lance de escadas (não tinha elevador para esse local), tinha uma porta ao lado do quarto que abriam e fechavam a noite inteira nos prejudicando dormir. Pedimos pra trocar de quarto mas informaram que o hotel estava lotado! O quarto tem um pé direito baixo dando a sensação de aperto ainda maior! Por duas vezes no cafe da manhã encontramos um fio de cabelo na comida! Foi uma tragédia! Viajamos sempre com hoteis categoria superior e esse foi péssimo! Reclamei no check out e pediram desculpe! Ponto final! Não recomendo!
Fernando
ทริป 2 คืน
10/10
Alastair
ทริป 2 คืน
10/10
Best stay we have had ever. Attention to detail from staff, decor and facilities 10/10
Peter
ทริป 1 คืน
10/10
Another lovely stay. Look forward to our next visit.
Stephen J
ทริป 1 คืน
10/10
Beautiful hotel, everything has a touch of class. Staff are warm and friendly. Everything was perfect
Lisa
ทริป 1 คืน
10/10
William
ทริป 1 คืน
8/10
Stayed for a special birthday treat , comfortable bed , great welcome from reception , breakfast was average as was evening meal sadly , parking very expensive
Walter
ทริป 2 คืน
10/10
Stephanie
ทริป 1 คืน
10/10
Excellent spa facilities. Very friendly and helpful staff
ผู้เข้าพักจริง
ทริป 1 คืน
8/10
Mark
ทริป 1 คืน
10/10
Cesar A
ทริป 2 คืน
10/10
Amy
ทริปธุรกิจ 1 คืน
8/10
Martin
ทริป 2 คืน
10/10
David
ทริป 1 คืน
6/10
Stewart
ทริป 3 คืน
10/10
Great central location and staff were friendly - doorman David was particularly helpful and kind. The hotel is nicely designed though only minor downside was felt spa area could have been a bit better maintained e.g. cleanliness (tissue in pool) and corridors were a bit flooded and though hotels fault per se, people kept mixing up robes. The rooms are nice and spacious and the stocked complimentary mini bar was a nice touch. Although we never got the chance for the hotels drinks offer we heard about it plenty from other guests who enjoyed it. We did use the gym which is ok but one machine (stair stepper) did not work and worth noting there is no treadmill. Overall a comfortable stay
Gemma
ทริป 1 คืน
8/10
The stay was marred by the room air conditioning not working properly and the room being too hot , and a check in experience that was the worst I had ever experienced. There was a mix up between the hotel and Hotel.com over payment and the hotel asked me to pay again! I supplied them, as asked with the receipt from hotel.com and my bank statement showing the payment to Hotel.com. But 4 hours later they had not been in contact to say it had been resolved so I contacted Hotel.com on the app and they were brilliant and managed to clear it up with the hotel after my enquiry was escalated when the hotel didn’t answer the phone. I tried to contact reception myself and the phone rang without being answered for 5 mins. On going down to reception they apologised and said they were busy. The agent for hotel.com phoned me to confirm all had been resolved, great service! The Kimpton were all smiles and said sorry but did nothing for 4 hours , poor service from a supposedly top Glasgow hotel. The spa was lovely and service at the bar and breakfast slightly made up for the terrible experience.
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
10/10…great hotel 👍
ผู้เข้าพักจริง
ทริป 1 คืน
6/10
Jane
ทริป 1 คืน
8/10
Always a great stay but we seemed to be next to a cleaners cupboard which we had a lot of early morning banging about . It took the shine of the stay