Need to have usb plugs put in rooms and advertise on site that they don't have them.
Breakfast nice.
Rooms nice.
Wasn't happy having to pay £8 for parking
Eve
ทริปกับครอบครัว 1 คืน
4/10
I was really disappointed with my stay I usually rate IHG hotels and travel for work but I only managed about 2 hours of sleep because I was in a room opposite and between groups of men who messed around in the corridor and slammed doors until midnight! I tried to call reception as as solo female didn't feel safe or as though I could challenge, unfortunately got no answer.
The outside noise isn't great either.
Maybe more mindful allocation of rooms for solo guests would help and keeping an eye on unruly guests.
Jessica
ทริปธุรกิจ 1 คืน
10/10
This was an ‘extra’ overnight stay on our way to a golf tournament at another venue. The receptionist, Charley, was very polite and helpful and apologised for the fact that Hotels.com had not mentioned in my booking that car taking needed to be paid for separately…the only ‘fault’ we could find was that the breakfast only catered for scrambled eggs - no fried or poached options! :-(
Den
ทริปกับเพื่อน 1 คืน
8/10
Almost perfect only gripe was aircon, not sure it worked at all but was noisy.
Stuart
ทริปกับครอบครัว 1 คืน
8/10
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Paul
ทริปธุรกิจ 1 คืน
10/10
CAROLINE
ทริปกับครอบครัว 1 คืน
10/10
Sarah
ทริป 1 คืน
8/10
Black out window curtain is doing a brilliant job, we can sleep comfortably without any interference by the sun light, t
Ka Shek
ทริปกับครอบครัว 1 คืน
10/10
Absolutely excellent. Clean, well appointed, great value for money and the staff were super friendly. Great location. Maximum 20 minutes to Colchester town centre and 30 minutes to Mersea Island
Gill
ทริป 2 คืน
10/10
Nii Adu
ทริปกับครอบครัว 2 คืน
10/10
Adam
ทริป 3 คืน
6/10
Room was very hot and A/C only puts out hot air. Bed on smaller side
Akshay
ทริป 1 คืน
6/10
When we arrived at the hotel we unsuccessfully tried to book the parking as advised by the notice boards but when we went into the hotel there was a touch screen to do this so managed it in the end.
When we got to reception we were told that the chef had gone home early due to fatigue so there were no evening meals, on this occasion it wasn't a problem for us as we had eaten on the ferry from Holland to Harwich.
The receptionist gave us our room key but when we entered the room we found it had an adjoining locked door and the family next door had the TV turned up very loud and the children were being very noisy. We went back to reception where the receptionist found us another room which was quieter.
The room was quite tired looking with the middle table missing/broken so I had nowhere to put my tea in the morning. The beds were the worst beds we have ever slept on, old soft and lumpy. The bathroom was small but had lovely fluffy towels and Dove toiletries, the shower was good with a powerful spray.
Breakfast in the morning was really good with lots of variety, cereals, fruit & yogurt, and lots of hot items - couldn't fault this except the soft fruit and the orange juice was sweetened.
The staff at reception were very good but it was obvious they were under a lot of pressure multitasking reception and bar duties.
We wouldn't stay at this hotel again due to the awful beds.
P J Walkington
ทริป 1 คืน
8/10
We stayed for a little family trip during the Easter holidays.
We were given two double beds rather than a bed and a sofa bed which was better.
Breakfast was good and we had an evening meal which was ok too.
It was fairly quiet even though there were lots of work vans parked overnight.
There were a few country parks, the beach and Colchester itself to visit.
Ali
ทริปกับครอบครัว 3 คืน
10/10
D
ทริปกับครอบครัว 1 คืน
10/10
Neil
ทริป 1 คืน
10/10
Thomas
ทริปกับครอบครัว 1 คืน
10/10
RETURN
ทริปธุรกิจ 1 คืน
10/10
Good stay here again - breakfast was hotter this time which was appreciated. Room comfortable and shower was good. I don't appreciate being charged £8 for parking which was previously free, but overall it's still an OK hotel for a business one-nighter.
Jeff
ทริปธุรกิจ 1 คืน
10/10
Very friendly and welcoming
Abbie
ทริปกับครอบครัว 1 คืน
10/10
V
Alyson
ทริป 1 คืน
10/10
Stephen
ทริป 1 คืน
8/10
My experience was good, as always, staff are friendly the hotels facilities are very clean, the buffet breakfast was really good i would definitely be staying there again.
keisha
ทริป 4 คืน
10/10
philip
ทริป 1 คืน
6/10
Food option were limited and no good quality. Issue with heating in room. When you put your door card in holder lights and TV come on but heating goes off. Take door card out lights go off heating comes on. Also shower and tap temperatures not hot.