We had two rooms , my sister in one and myself and my daughter in the other.
Our room was clean and comfortable, my sister's room appeared to be the same on arrival but later on in the evening when she opened a cupboard underneath the hospitality tray she found two half eaten pizza 's in boxes and mouldy garlic bread.
She reported it next morning and the receptionist took note and was mortified to hear of it.
However on returning from our day out they were still there so she took them down to the reception where another receptionist was mortified as well. She gave us all some tokens for a free drink that evening.
We did enjoy our stay apart from that, the breakfast was very good , staff were very friendly and helpful, everywhere else was spotless.
angela
ทริปกับครอบครัว 2 คืน
6/10
Said parking was free on website. Had to pay £5 pounds to park.
Not good.
Peter
ทริปธุรกิจ 1 คืน
10/10
James
ทริป 4 คืน
10/10
Excellent location and staff very good
Richard
ทริปโรแมนติก 2 คืน
6/10
charles
ทริป 1 คืน
2/10
Ryan
ทริป 2 คืน
8/10
Good steady hotel. Decent food good beer great staff. Recommended.
Daniel
ทริปธุรกิจ 1 คืน
4/10
Andrew
ทริป 1 คืน
10/10
Steven
ทริป 1 คืน
6/10
Comfortable hotel good service from staff but was overcharged by £20 The guy on reception did not have the authority to sort it out was going to inform his manager but as of yet have not had a refund
Pauline
ทริป 1 คืน
10/10
Great view of the estuary and plenty of outside space. Generous inside too. Staff brought us all we needed. Breakfast buffet had everything you could desire.
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Staff friendly, helpful and focused on customer satisfaction
katy
ทริป 1 คืน
2/10
unclean, bed was broke so had to shove a pillow so it was uneven , dirty tissues in the room, bugs all over the place
Miss E
ทริป 1 คืน
4/10
Pretty poor.
Bedside lights not working, bath not holding water. TV remote didn’t work.
Beers at bar poor, almost flat. Half the items on the menu missing and very expensive. Breakfast was cold.
Stairs leading to rooms 1-18 dirty and carpets ripped.
Would not stay again.
Richard
ทริปธุรกิจ 2 คืน
10/10
Colin
ทริป 2 คืน
6/10
Property needs a revamp. Room had wall damage, carpets damaged. Tv was broken on arrival but thankfully staff replaced the tv.
Beds gave us both a bad back every night.
Shower is no good for someone 6ft or taller!
Buffet breakfast was pretty bland but the breakfast was made to order on the weekend which was much better
Scott
ทริปโรแมนติก 3 คืน
8/10
Lovely place but restaurant was terrible half the menu not available i ordered fish and chips, the fish was massively overcooked the batter was really dark brown hard to cut into the peas were tasteless the only thing edible was the chips.
derek
ทริปกับเพื่อน 1 คืน
10/10
Staff all very helpful & friendly, reception & dining/bar areas nicely decorated & very welcoming, corridors & stairwells need some updating. Rooms are clean & relaxing, room TV's could offer more range of channels.
Jane
ทริปกับเพื่อน 3 คืน
8/10
Whilst the Hotel was nice and friendly, I now been sent a car park payment. Which is ridiculous as I definitely log my registration number into the Hotel registration.. BEWARE OF THIS.