โรงแรมเชอราตัน บรู๊คลิน นิวยอร์ก

Just OK

The hotel is next to a disco/club so there are always a lot of people hanging out in and outside the lobby... It is too crowded and noisy. The elevators are small and full all the time. Service is good, staff is friendly and rooms are nice and clean.

Jonathan, ทริปกับเพื่อน 4 คืน, 2 ก.ย. 2021

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Lacking😠

We were looking fwd to be away from home for the 1st time in 3 yrs. I regret 75% of this stay. We were celebrating our anniversary which made it worse with the customer service we received.

Felix, ทริป 4 คืน, 29 ส.ค. 2021

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No Functional AC, No Ice, No Comfort

Room had no functioning AC, got back to the room after dinner and it was still at 80 degrees. It was after midnight so we decided to deal with it instead of taking the chance to switch rooms and end up a noisy floor. No ice machines on any even numbered floors, had to visit several floors looking for ice, ran into another dude also trying to get something as basic as ice. We both ended up at the front desk where there were over a dozen people waiting for what seemed like only one working elevator. Front desk staff had to bring several of to the freight elevator where we also had to wait. Took about 40 minutes to get a tiny bucket of ice. Water pressure is weak in the shower, the pillows offer no support and would press flat, also found a large, gross looking, yellow stain on the side of the mattress the next morning. Awesome! At least the bathroom was clean. I do not recommend staying at this hotel. It is overpriced for the shoddy qualities of the rooms and other amenities.

ทริป 1 คืน, 14 ส.ค. 2021

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Romantic get away

We checked in on a Friday night. Staff was right on top of things and made sure we had a fridge to store my insulin. The room was nice and we loved having a balcony. The only draw backs were the elevator was very slow and when we went to have breakfast before checking out Sunday the waiter was less then happy and told us there was a 35 min wait because the chef was busy (there was next to no one there) No biggie we went else where. Overall a great stay lots to do in the area.

ทริป 2 คืน, 13 ส.ค. 2021

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Satisfied Customer

I felt welcome from the time, I walked into the hotel door. The chinese front desk worker made me feel very welcome! I was very satisfied when I entered my room, it was neatly cleaned with a fresh smell. The bed felt like cotton and it was like, I was sleeping on a cloud😁Thank you! Keep up the good work!👍👍

Yvonne, ทริปกับครอบครัว 1 คืน, 13 ส.ค. 2021

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The proximity to cadman plaza for my meeting made this hotel the most convenient option. The staff was very friendly, the room was clean, and the food options in the hotel and the area were amazing.

Gail, เดินทางเพื่อทำธุรกิจ 2 คืน, 7 ส.ค. 2021

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Meh

Meh. All aspects -- meh.

Anthony, ทริปกับครอบครัว 1 คืน, 6 ส.ค. 2021

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A downtown delight

Perfect location, exceptionally friendly staff, and larger rooms than you usually get in New York! I took a red eye and got in super early- they didn’t bat an eye! The wonderful staff got me a room so I could shower and prep for my meetings… and they didn’t charge me extra. Neighborhood is safe and everything is just a quick walk away. I will happily stay here again and encourage all to do the same. Thank you, Sheraton!

Gabriel, ทริป 2 คืน, 28 ก.ค. 2021

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The hotel is advertised as a family friendly hotel with pool and gym however the pool was closed indefinitely and there was a club inside the hotel with a ton of rude drunk people outside and in lobby someone tried to fight me on my way inside with my son because I accidentally touched her with one of my bags. The hotel room was decent nothing special bed was comfortable but the sheets were questionable no tub for my son to take a bath in and very slippery tile. The floors felt dirty and were had to wear socks in room and they picked up so much dirt. Parking was difficult and the paid parking was expensive. Too much money for a crappy hotel with crappy service.

Hannah, ทริปกับครอบครัว 2 คืน, 24 ก.ค. 2021

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Sheraton no on-site parking

Horrible offsite parking $ 23 for 45 minutes and $76 for 36 hrs pArking. Plus it’s about a quarter of mile walk back to hotel.

Riccardo, ทริป 2 คืน, 16 ก.ค. 2021

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