Nice looking hotel but really awful service, huge check in lines despite there not being many people to check in. This alone took about 40 minutes. Restaurant was really poor, it took 90 minutes for us to get our food after ordering, staff seemed utterly at sea and the food after such a long wait was mediocre at best. Perhaps it’s down to the newness of everything but really below any acceptable level of service.
Eoin
Eoin, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
26 มกราคม ค.ศ. 2025
Aaron
Aaron, ทริป 1 คืน
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8/10 ดีมาก
2 มกราคม ค.ศ. 2025
Really pleasant stay
Really pleasant stay at the Radisson. Food was lovely (although a bit on the expensive side for portion sizes). Wait staff were lovely in the ground bar. The room was in excellent condition.
There was confusion at the reception when checking in - the reception staff tried to say the room was not pre-paid and asked me to pay again. This took several minutes to sort and a lot of back and forth with different staff members, which wasn’t the best start to the stay after spending close to 3 hours driving to Galway. It was explained that the hotel is new opened, so hopefully this becomes more streamlined.