Great arrival and offered a complimentary drink.Hotel facilities fabulous , room lovely and extras like lovely biscuits and water available. Will definitely book again
Helen
ทริป 1 คืน
10/10
Wonderful, super-friendly, warm, Spanish-style hospitality. Nicest hotel experience in London.
David
ทริปธุรกิจ 1 คืน
10/10
We had a very nice stay. We absolutely loved the rooftop bar and all of the staff were friendly and helpful.
My only criticism would be how low the beds were to the floor and there wasn't any complimentary bottled water in the room.
ผู้เข้าพักจริง
ทริปกับเพื่อน 1 คืน
8/10
Wei
ทริป 3 คืน
10/10
Mark
ทริป 1 คืน
8/10
ผู้เข้าพักจริง
ทริป 2 คืน
10/10
Amazing welcome, room upgrade and fabulous rooftop bar!
Elizabeth
ทริป 1 คืน
10/10
Really great stay. All the staff was kind and helpful
Gabriel
ทริปโรแมนติก 2 คืน
10/10
David
ทริป 1 คืน
6/10
Bra städning, förutom fönstrets insida. Ytterst varierande tillgång på varmvatten och blandare i dusch, var undermålig..Brandlarmet ljöd ett flertal gånger, utan att det brann..Vad skulle hänt, om det var skarpt läge? Medresenären i sitt rum, blev störd under flera timmar av en gäst i rummet bredvid. Hon ville byta rum, men fick inte det. Tror, inte det var fullbelagt..De i receptionen, sa inte heller till den störande gästen..Bra läge på hotellet och bra frukost.
ulf
ทริปกับครอบครัว 4 คืน
6/10
Aufgrund der Baumaßnahmen gab es 2 Tage kein warmes Wasser, also lediglich eine Eisdusche. Zusätzlich gingen mehrfach Feueralarme fehlerhaft los.
Das Frühstück hatte ein großes Angebot verschiedenster Speisen, Obst, Salate, Pancakes, Kekse, Brötchen, Brot und einiges an Auflage. Es gab auch eine große Getränkeauswahl. Allerdings waren die Warmspeisen auch kalt.
Die Dachterrasse ist super!
Ganz in der Nähe ist eine große Station mit U-Bahnen, Zügen etc. und Bushaltestelle sind auch ausreichend da. Aus den Zimmern hat man einen tollen Blick auf London.
Aufgrund der nahegelegenen Rettungsstation fahren dauerhaft Krankenwagen vorbei eben auch nachts. 🙉
Maren
ทริปกับครอบครัว 4 คืน
8/10
No issues and kindly upgraded. Very comfortable stay and great location
Frankie
ทริปกับเพื่อน 1 คืน
6/10
Si
ทริป 1 คืน
6/10
Staff were great when the hairdryer was broken & sent someone up almost immediately with a new one. Due to ongoing works (we presume?) we struggled to sleep as there was a constant vibrating noise every few minutes all the way through both nights - couldn’t work out what it was, so had to sleep with the tv on to cover the noise.
Hazel
ทริปโรแมนติก 2 คืน
10/10
great
Jose
ทริปกับครอบครัว 5 คืน
8/10
Nice hotel, conveniently located near buses, trains, and the subway. It's in a quiet zone, yet pretty close to the city center. Things to improve: • The lighting in the bathroom, especially around the mirror area, needs improvement. • The bathroom door could also use some attention. • For safety reasons, it would be beneficial to replace the bathtub with a shower.
Very nice staff, kind and helpful
Maria
ทริปโรแมนติก 5 คืน
4/10
Room was in poor condition - curtain hanging off the rail and a/c didn’t work so it was stiflingly hot even in Feb. Duvet was dirty so we requested chamber service at 7pm, got back at 1am and it still hadn’t been done. Not a great stay.
Angela
ทริป 1 คืน
10/10
Donna
ทริป 2 คืน
8/10
Margaret
ทริป 2 คืน
10/10
Shaida
ทริป 2 คืน
8/10
Nice and clean. The showerhead holder (?) Was loose, but the fixed it as soon as we let them know. They also had european outlets, very much appreciated!
Shruti
ทริปธุรกิจ 3 คืน
8/10
Well located. Waterloo Station is very convenient. The only issue was the fire alarm rang a few times. There was no public address system to let guests know it was a false alarm. If there was a PA system, they didn’t use it. Staff was friendly and easy to deal with.
Joan
ทริปกับเพื่อน 6 คืน
10/10
Rebecca
ทริปธุรกิจ 1 คืน
10/10
Has every amenity I could ask for. The room was comfortable, bed was great, quiet and staff was extremely responsive. I was very impressed.