Enjoy your visit to Bucaramanga with a stay at Hotel Guane. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a steam room and a children's pool.
Languages
Spanish
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in time starts at 2:30 PM
Check-out time is 1:00 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets allowed (dogs and cats only)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9:00 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Travelling with children
Children's pool
What to do
Helicopter/aeroplane tours
Bike rentals nearby
Ecotours nearby
Cave exploring nearby
Skydiving nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Communal living room
An outdoor pool
Steam room
Banquet hall
Room amenities
Be entertained
Cable TV channels
Home comfort
Window screens
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Mobile key entry
Guidebooks/recommendations
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 30000 per pet (may vary based on length of stay), plus a one-off cleaning fee of COP 80000
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Property Registration Number 4077
Also known as
Hotel Guane Hotel
Hotel Guane Bucaramanga
Hotel Guane Hotel Bucaramanga
Frequently asked questions
Does Hotel Guane offer free cancellation for a full refund?
Yes, Hotel Guane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Guane?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Hotel Guane?
Yes, cats and dogs are welcome. There's a charge of COP 30000 per pet, per stay.
Is parking offered on site at Hotel Guane?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Guane?
You can check in starting at 2:30 PM. Check-out time is 1:00 PM.
What is there to do at Hotel Guane and nearby?
Have fun with nearby activities such as cycling and skydiving. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a steam room.
Are there restaurants at or near Hotel Guane?
Yes, there's an on-site restaurant.
What's the area around Hotel Guane like?
Hotel Guane is a short 2-minute walk from Antonia Santos Park and 9 minutes' walk from Canaveral Mall.
Hotel Guane Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Nov 2024
Alexander
Alexander, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2024
Excelente, el servicio es lo mejor, todos súper atentos, las habitaciones grandes y el desayuno impecable, me sorprendió bastante. Sin duda, lo recomiendo y volveré.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2024
FALTA DE INFORMACION
Obsequié a unos familiares una de mis noches de obsequio para que pernoctaran en el hotel y constinuaran su viaje al día diguiente. Todo lo reservé por internet, pero al llegar la persona de recepción les manifestó que si estaba la reserva pero que debían pagar por que no les aparecía nada al respecto. Al final y luego del impase, les permitieron ingresar pagando el IVA, mientras al otro día revisaban con contabilidad el tema. mala experiencia de llegada ya que fue un obsequio que le día a mis familiares para que durmieran, pero perdimos tiempo en aclaraciones que deberían ser claras en las reservas mismas de las páginas de Hotels.com