This was my first visit to Dubai, and I wasn't sure where to stay. Based on online information, downtown seemed the best option for a first-timer. After researching various hotels, I narrowed it down to two options, with Ramada by Wyndham Downtown being one of them. I am so glad I chose Ramada! Upon arrival, Akbar greeted me, and Maduka checked me in at the front desk. He was very pleasant and attentive. My room was spotless, spacious, and had a breathtaking view of downtown. Thank you, Maduka, for selecting the perfect room for me! The staff was very helpful throughout my stay, constantly asking if everything was okay and if I needed anything. I have never experienced such great customer service before. When I was leaving, Hawazen checked me out, and she was great too. I requested a taxi to the airport, and Mukhtar hailed one for me. Ramada by Wyndham Downtown Dubai has exceeded my expectations! I will definitely return.