Just returned from a 7-day stay. First off, skip the “Preferred” option..definitely not worth the extra cost. The food was great I give it 10/10 and the views were absolutely stunning (10/10). However, the staff could’ve been more welcoming, and the housekeeping and overall cleanliness were disappointing—I’d give that a 6/10. The hallways, in particular, weren’t very clean.
On the bright side, the Jerk Hut was a standout, it was my favorite part of the trip. I would consider going back, but only if there are improvements in staff friendliness and housekeeping standards.