One of the best hotels we've ever stayed in. Absolutely beautiful and the decorations for Christmas were stunning. We loved spending time in the lounge area by the fire, the breakfast was very tasty and the hotel is in the perfect location. Would highly recommend.
My ownly fault, and this isnt unique to this hotel, is that we paid an additional price for our four month son to stay (which is expected). Then when checking in online, we were asked to pay an extra price for a cot. That's like paying for an adult to stay in a hotel, then asking them to pay for their bed. The cot should be included, if the infant has already been paid for. We made do with our bassinet pram instead.