When we arrived at the property, the front door's lock didn't work, so we had to enter through the back door. The property manager contacted us the last day or our trip to have it repaired while were out of the house, which made me slightly uncomfortable. I had read through the house rules, so I was aware that they had fees if the towels or linens were stained during our stay. However, most of the towels being white and of poor quality were already stained prior to our arrival. They were folded and set out to use, so we didn't see any harm in using them since they were stained but clean. The property management attempted to charge us for said towels, claiming that we had damaged them. I would not recommend staying here unless you bring your own towels.