Very accommodating and honest. They allowed me to extend my stay past checkout by two hours (they probably would have given me another hour). For some reason they didn't charge me a city tax at the end of my stay either. I have no idea if it was because I tipped the concierge/bellboy or the cleaning lady. In addition to having on site breakfast, there is an eating establishment immediately next door which is like a restaurant / bar / club which I think caters to Russian tourists. They have good strong cocktails there.