One of the cleanest apartment I have been in only thing not so good no one on the front desk never saw anyone to ask if I needed anything
Irene
Irene, ทริป 2 คืน
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6/10 ดี
4 มี.ค. 2025
Bathroom door is not working, no curtains , flies around , one of the room has machine noise all day all night! No sleeping extremely annoying
Yuanfen
Yuanfen, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
30 พ.ย. 2024
Nice place
tom
tom, ทริป 2 คืน
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10/10 ไร้ที่ติ
13 ก.ย. 2024
Elin
Elin, ทริปกับครอบครัว 4 คืน
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10/10 ไร้ที่ติ
18 ส.ค. 2024
Amazing property just like the pictures
Shahmyal
Shahmyal, ทริปโรแมนติก 1 คืน
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10/10 ไร้ที่ติ
18 ส.ค. 2024
Quick and easy check in amazing property with great views
Shahmyal
Shahmyal, ทริปโรแมนติก 1 คืน
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10/10 ไร้ที่ติ
20 ม.ค. 2024
Uno splendido posto, comodo, confortevole, con una vista mozzafiato. Appartamento dotato di tutti i comfort. Mi sono sentita a casa, ho soggiornato per 12 giorni, mi piacerebbe ritornare!
Nicole
Nicole, ทริปกับครอบครัว 6 คืน
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2/10 แย่
12 ม.ค. 2024
Avoid using the Charles Hope company at all costs
I arrived and the boiler was not working.
They weren't able to help. (they don't have anybody on site of the property ever. I had to try myself.)
I then had to wait for 5 DAYS expecting and being told each day that an engineer would come to fix it. Nobody ever came. Whilst I had to wait in the apartment throughout that time for somebody to come, expecting someone to. But they kept breaking their word.
I've honestly never met a company less bothered about their property not having working heating and hot water in one of their apartments, for 5 days, in the middle of December in the UK. It was awful.
Their support was unbelievably bad and nonchalant, and it was incredibly frustrating dealing with them.
I was then forced to move apartments, (after I had a lot of things set up and having unpacked), to a less nice apartment. Where there was only one available and I wasn't given a choice.
They didn't seem to care about my situation, and throughout it all of their communication was unbelievably bad. I would strongly recommend avoiding using Charles Hope to anyone.