My fiance and I really enjoyed our stay at Kasa. The location is super convenient and close to Hollywood Blvd, Paramount Studios, Warner Brother and Universal Studio. As people who constantly speak to people for work, we enjoyed the virtual aspect of the app. Customer service was reachable 24hrs and were quick to respond to all questions. Our room was on the 12th floor, we werent able to see the Hollywood Sign but could see Griffith. Regardless, the view was amazing!. Cleaners came everyday to change the garbages and you could likely request a clean but we didnt. Really liked that they store towels and other items in a closet that they provided a code to in case you wanted to replenish them yourself. The area of the building is safe, just be careful as with any place.