6/10 ดี
9 มีนาคม 2025
Really trying your luck
Pros: The room is good size for family. The staff are nice and polite. It is good location.
Cons: 1) when we arrived, I was told that I don’t have a reservation, bc my reservation was never confirmed. I showed proof of paid reservation from Hotels.com. After 20-30mins communication and efforts from staff, my reservation was found. 2) on the website, it said the hotel has 24/7 front desk. In reality, I went to check out at 8:50am, no one was at front desk. Then I went to walk around and took some pictures. After I am back at 10, still no one at front desk. By 10am, there were 3 other groups have been waiting for front desk. One group said their hotel reservation include breakfast. But up till 10, no one at front desk and no breakfast served yet. Seems you are really betting on your luck living here, nice, helpful, but not so reliable.
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