See all properties

Cleveland Thermal Motel

3.0 star property
Relax at this tranquil oasis with warm thermal waters and lush gardens. Create lasting memories by the outdoor pool or explore nearby Koutu.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Cleveland Thermal Motel

Outdoor pool
Pool View 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi
2 Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
3 Bedroom Cottage | Bathroom | Shower, free toiletries, hair dryer, towels
42-inch flat-screen TV with digital channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Hot tub
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
Feel at home
  • Cots/infant beds (surcharge)
  • Playground on-site
  • Kitchen
  • Private bathroom
  • Television
  • Garden
The current price is ฿2,854
฿3,442 total
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 Bedroom Family Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

1 Bedroom Family Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Family 2 Bedroom Apartment

Family 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi

Family 2 Bedroom Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
  • 55 sq m
  • Sleeps 8
  • 2 Queen Beds and 2 Single Beds

View all photos for Accessible Deluxe Studio

Accessible Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi

Accessible Deluxe Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi

1 Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi

Pool View 2 Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Microwave
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Budget Studio

Budget Studio | Desk, iron/ironing board, cots/infant beds, free WiFi

Budget Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi

2 Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Microwave
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bed

View all photos for 3 Bedroom Cottage

3 Bedroom Cottage | Desk, iron/ironing board, cots/infant beds, free WiFi

3 Bedroom Cottage

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
3 bedrooms
Hairdryer
Private bathroom
Microwave
  • 90 sq m
  • Sleeps 8
  • 2 Queen Beds, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi

Deluxe Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Deluxe Room, 1 King Bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds

Rydges Rotorua

Pool
Free parking
Free WiFi
Restaurant
8.4 out of 10, Very good, (1009)
The price is ฿3,510
฿4,036 total
includes taxes & fees
17 Feb - 18 Feb
Rydges Rotorua
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010

What's nearby

  • Rotorua Hospital - 9 min walk
  • Eat Street - 17 min walk
  • Rotorua Central Mall - 3 min drive
  • Polynesian Spa - 3 min drive
  • Skyline Rotorua - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Gold Star Bakery - ‬14 min walk
  • ‪Kfc - ‬12 min walk
  • ‪Lone Star - ‬16 min walk
  • ‪Subway - ‬9 min walk
  • ‪Third Place Cafe - ‬9 min walk

About this property

Cleveland Thermal Motel

When you stay at Cleveland Thermal Motel, you'll be a short five-minute drive from Polynesian Spa and Skyline Rotorua. Guests can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.

Languages

English, Hindi, Indonesian, Malay

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 2.5 per cent for credit card payments
    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Barbecue grills

Travelling with children

  • Playground
  • Trampoline

What to do

  • Hot springs
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Hot tub

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • Local maps

Special features

Spa

There are 2 hot springs open between 7:00 AM and 9:00 PM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: 3.2 per cent

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 15.50 for adults and NZD 15.50 for children
  • Late check-in between 8:00 PM and 10:00 PM can be arranged for an extra charge of NZD 30
  • Credit card charges are subject to an extra charge of 2.5 per cent

Children & extra beds

  • Cots/infant beds are available for NZD 15.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Hot springs access available from 7:00 AM to 9:00 PM

Policies

This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Does Cleveland Thermal Motel offer free cancellation for a full refund?

Yes, Cleveland Thermal Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cleveland Thermal Motel?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Cleveland Thermal Motel?

Sorry, pets aren't allowed.

Is parking offered on site at Cleveland Thermal Motel?

Yes, there's free self parking.

What are the check-in and check-out times at Cleveland Thermal Motel?

Check-in start time: 2 PM; check-in end time: 6:00 PM. Check-out time is 10 AM.

What is there to do at Cleveland Thermal Motel and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Cleveland Thermal Motel also has a picnic area and a garden.

Does Cleveland Thermal Motel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.

What's the area around Cleveland Thermal Motel like?

Cleveland Thermal Motel is a short 9-minute walk from Rotorua Hospital and 17 minutes' walk from Eat Street.

Cleveland Thermal Motel Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

DO NOT STAY HERE! Thermal pool is the size of a bathtub. Picture misleading. Girl at desk was very nice but owner was a jerk. We booked a room with 3 beds and the owner changed our room to 2 beds without informing us. We were told at check in that we were getting upgraded and he gave us a noisy room next to road and only 2 beds. and wanted to charge us $45 extra per night after we complained that we did not get the correct room. He didn’t even know how his rooms were listed on hotels.com. Great example of why tourism in NZ is suffering because of foreigners buying up businesses and overpricing everything. Very poor first impression of NZ. His head covering is on too tight. He needs a course in hotel hospitality.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SeongDal, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Shazalin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We visited Rotorua for 2 nights and enjoyed our stay at the Cleveland Thermal Motel.
Tara J, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nick, 2-night trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were very accommodating providing access to rugby match
Janice, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property has been renovated and very fresh and clean. Comfortable bed. Good heating. Private mineral pool was very relaxing and we enjoyed it very much. We will stay there again next time we go to Rotorua.
Angel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Heated swimming pool all to ourselves ... plenty parking.road was quite noisy but earplugs solved that. Place has and is being refurbished so was lovely. Easy walk to town
Lesley, 2-night trip
Verified Expedia guest review

8/10 Very good

deb, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool.
Theresa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff Very clean and tidy rooms Nice pool and mineral pool Booking again for my next trip
Sunita, 1-night family trip
Verified Expedia guest review

8/10 Very good

Property is an older property with basic rooms and clean facilities. The bed was very comfortable and the mineral pool was great.
Jerzy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved the heated swimming pool and the hot mineral bathhouse!
Riley, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly, convenient overnight
Wonderful service upon arrival. Staff were brilliant. Basic and friendly, thank you
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great for the price
This was a great hotel for price. Nothing super fancy, but really clean and comfortable. The mineral pools on the premises were fantastic. The staff was super!
Eric, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I chose this place because of the nearby geothermal and wanted to use their hot pools. But they were broken and were not repaired during my stay. Owners/staff are great.
Verified Travelocity guest review

10/10 Exceptional

My son and I really enjoyed our stay at The Cleveland. We were greeted with chocolate and an upgrade which made our day. Accommodation was clean and comfortable and it was great to have the pool for an end-of-day swim. The staff were extremely friendly and helpful.
Maria, 2-night family trip
Verified Expedia guest review

6/10 Good

Very comfortable bed. The room is dated except for the bed.
Greg, 1-night family trip
Verified Expedia guest review

8/10 Very good

The room had a slight odour and the thermal pool had stuff that stirred up with movement that shortened my time there. Otherwise, the bed was comfortable and the kitchen and bathroom were clean and functional.
Marcus, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Come stay here highly recommend to all
Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
Ricky, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Rotorua
For what we paid I expected way better from this motel. For almost $600 NZD per night I at least expected it to be clean. The shower, appliances and walls were filthy. Extremely disappointed. The best thing about this motel was the location for our activities while in Rotorua.
Nicole, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Steve, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ground floor, parking close to the unit, easy booking, comfortable bed, good mixer tap in shower which had plenty of pressure. Easy check in and out. Thank you
Vern, 1-night trip
Verified Expedia guest review

6/10 Good

Place needs renovation, carpet was stained. Bed was clean and comfortable. Receptionist very helpful.
Krystyna, 3-night family trip
Verified Expedia guest review