ลากินตา อินน์แอนด์สวีทส์ บายวินด์แฮม แอลเลน ที่เดอะวิลเลจ

The air con did t work properly. I did not involve the front desk. The commode stopped up for no real reason. Would not flush small amount of toilet tissue. I had to ask for assistance

I got there at 2:25p I was NOT allow to go ahead and check in. I was told room was still dirty.. I put on the 4th floor with 2 kids an a broken ice machine 😡We had to travel to different floors just to get ice. Only 3 towels for 3 people. we showered with dirty towels the next day. Front desk wasn't willing to bring us more towels or extra blankets for the couch bed. IF YOU WANT THEM COME DOWN 4FLOORS at 11:30PM went we got back from our night out!! my son only got one blanket.. When you book a room you expect COMFORT and whatever you need should be a HOTELS mato! and it BE DONE!! NOPE! NOT THIS PLACE The Hot Breakfast *disgusting* Bagged scambled eggs, half raw sausage... I will not be back! Customer Service NO GOOD!

Great as always

Overall I had a good experience at LaQuinta Inn in Allen, tx..the staff at the front desk were always cordial and helpful and the manager Sara was extremely great. I had a little run in with the staff about a few things but it worked out bc I started washing everything I had. The worst part was on my last night, the elevator was OUT (I have a few illnesses and it almost killed me to go up and down 44 stairs 5 times not counting up and down). That was very painful on my back and heart but we endured. The young man at the front desk said maybe they could give me some kind of discount or something for the inconvenience. I think this was a very dangerous thing bc what if there were disabled people that couldn't walk the stairs? I have never in my life seen a hotel that had only 1 elevator and the time I spent there I will say it was out a total of 4 times. Not good at all. I chose this hotel because it was not too big/small, it was just right for us to stay. We had a 2 day trip from another state that turned into 4 months so we had to buy everything we needed while there. I would like to thank Sara, Fatima, the guy who helped me with the computer(sorry I forgot his name)and the whole front desk staff for being such great, kind, friendly people.

Good location, clean, friendly. Full breakfast buffet. But the bed was uncomfortable, sagged towards the middle. And the pillows were half sized (half size of a regular pillow, not queen). I have heard of cutting corners to save cost, but cutting pillows?

Great location for shopping, food and highway access. Hotel was very clean and quiet.

Comfortable and accommodating staff

Great service

This LaQuinta stay was excellent! Travel with my husband's service dog can be a challenge, but I now know that LaQuinta will be our go-to choice. We can book and know we will all be welcome. The hotel itself is phenomenal, they offer a limited but plentiful hot breakfast, the room was perfect and comfortable, (no carpeting!), and the people providing services just wonderful! Will I choose this LaQuinta again? Absolutely Yes!!!

It was very fast check-in. Rooms were super nice and clean. Staff was very helpful and friendly. Thank you for a warm breakfast. It was good. Wish we could have waffles again. Understand COVID-19 has been a driving issue. Overall I'll stay there again