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MainStay Suites Gatlinburg Downtown Area

2.5 star property
Hotel with indoor pool, near Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for MainStay Suites Gatlinburg Downtown Area

Blackout curtains, iron/ironing board, free WiFi, bed sheets
Indoor pool
Full-sized fridge, microwave, dishwasher, coffee/tea maker
Lobby
Exterior
In the heart of Gatlinburg, MainStay Suites Gatlinburg Downtown Area offers a warm welcome with an indoor pool, a cozy firepit, and convenient laundry facilities. Guests can connect to WiFi in-room or stay productive at the business center while enjoying coffee and tea in the lobby; previous guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Pool
  • Air conditioning
  • Free parking

Main amenities (11)

  • Housekeeping (on request)
  • Indoor pool
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Corner/local shop
  • Water dispenser
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Kitchen
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is ฿2,762
฿3,114 total
includes taxes & fees
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking (Larger Room)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Gatlinburg Town Square by Exploria Resorts

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
8.2 out of 10, Very good, 1,001 reviews
The price is ฿3,656
฿4,122 total
includes taxes & fees
8 Jun - 9 Jun
Gatlinburg Town Square by Exploria Resorts
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About the area

Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies - 3 min drive - 2.0 km
  • Anakeesta - 3 min drive - 2.0 km
  • Wild Bear Falls Indoor Water Park - 4 min drive - 2.7 km
  • SkyPark - 5 min drive - 2.7 km
  • Gatlinburg Convention Center - 5 min drive - 3.0 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Anakeesta Smokehouse - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Ole Red - ‬3 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

When you stay at MainStay Suites Gatlinburg Downtown Area, you'll be a short five-minute drive from Ripley's Aquarium of the Smokies and Anakeesta. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Also, SkyPark and Gatlinburg Space Needle are a short five-minute drive away. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 116 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Local/corner shop

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 2023
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Bath only
  • Soap
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Toaster
  • Dishwasher

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

Frequently asked questions

Does MainStay Suites Gatlinburg Downtown Area offer free cancellation for a full refund?

Yes, MainStay Suites Gatlinburg Downtown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MainStay Suites Gatlinburg Downtown Area?

Yes, there's an indoor pool.

Are pets allowed at MainStay Suites Gatlinburg Downtown Area?

Sorry, pets aren't allowed.

Is parking offered on site at MainStay Suites Gatlinburg Downtown Area?

Yes, there's free self parking.

What are the check-in and check-out times at MainStay Suites Gatlinburg Downtown Area?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at MainStay Suites Gatlinburg Downtown Area and nearby?

MainStay Suites Gatlinburg Downtown Area has an indoor pool and a fitness centre.

Does MainStay Suites Gatlinburg Downtown Area have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and a fridge.

What's the area around MainStay Suites Gatlinburg Downtown Area like?

MainStay Suites Gatlinburg Downtown Area is located a short 13-minute walk from Salt and Pepper Shaker Museum.

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MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Elevator
Location
Bed
Desk
Water
Kitchen
Coffee

What guests liked

  • Breakfast was great and included in the motel price. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay

Our room was very clean. The staff was the friendliest I've seen in a hotel. Breakfast was great. We will absolutely stay there again. Also, amazing prices.
Karen, 2-night trip

10/10 Exceptional

Friendly staff

Beautiful hotel and very friendly staff
Rebecca, 2-night trip

10/10 Exceptional

Professional

Hotel was pleasant in every way. Professional staff, clean and comfortable rooms, and beautiful surroundings. Buffett was a nice touch and amenities were great. Will return in the future.
Rhonda, 2-night trip

10/10 Exceptional

We had a great stay as a family. There was plenty of space, plenty of beds, and everything was very clean. The check in staff was very helpful and kind. Quiet location.
Erica, 1-night trip

10/10 Exceptional

Great time

The room was nice and clean, great location , will be back in the near future !
keisha, 2-night trip

10/10 Exceptional

Very clean and wonderful breakfast
Amber, 2-night trip

10/10 Exceptional

Clean

Clean room and nice facility
Scott, 2-night trip

10/10 Exceptional

The place was amazing, super clean with everything that you need, I will definitely come back!
MARIA, 1-night trip

10/10 Exceptional

I absolutely loved the friendliness of the staff!! They were excellent and the rooms were clean and comfortable
Amie, 2-night trip

10/10 Exceptional

Great Stay @ Mainstay

Staff amazing very clean & accommodating & great location & give 5 stars & suggest everyone to visit
Donna, 3-night trip

10/10 Exceptional

Great stay
Srilu, 1-night trip

10/10 Exceptional

Very nice and clean room, plenty of storage. Had a great time overall
Daniel, 4-night trip

10/10 Exceptional

This was an easy to find comfortable hotel that was perfect for our stay.
Valerie, 2-night trip

10/10 Exceptional

The creek running through the property was peaceful
Donna, 1-night trip

8/10 Very good

The front desk staff was great! The breakfast was mediocre. The other guests were noisy.
Lynne, 1-night trip

10/10 Exceptional

Such a nice hotel experience! The facilities were clean and newer. The hotel staff was kind and helpful
Shannon, 2-night trip

8/10 Very good

Family Vacation

The size of room was great and gave our family plenty of space to move around. I would recommend adding some more towel hooks in the bathroom. Having a small kitchen was a bonus to help us save some money! There was old coffee grinds left in the maker, but no big deal. Breakfast was a plus, but it would be nice to have a variety. We stayed 3 nights and the breakfast had the same options each day. Staff were ALL very helpful and customer service driven. Thank you. This hotel will be on the top of our list in future.
3-night trip

10/10 Exceptional

Good for the price
Ruben, 1-night trip

10/10 Exceptional

Great room
Karen, 2-night trip

10/10 Exceptional

Quiet, clean hotel. Nice sized room with comfortable bed and good working area for those that need to work. Staff is very friendly and accommodating.
Michelle, 5-night trip

10/10 Exceptional

Favorite hotel for a budget price

Friendly staff, spacious room with kitchen, soft bed and perfect pillows that I didn't have to ask for more because of them being perfectly stuffed
Leslie, 2-night trip

10/10 Exceptional

Comfortable stay
Jennifer, 1-night trip

10/10 Exceptional

Great!
Tanya, 2-night trip

10/10 Exceptional

Great hotel and staff. The room was clean and spacious for the 4 of us.
5-night trip

6/10 Good

Winter vacation

The room had an unpleasant odor. It was a nice big room with two double beds and a couch. No carpet, which was good. The bathroom was for handicapped and had no lip on the shower so the water flowed into the bathroom floor. There was also late night noise above our room like a child running around making loud thumps on their floor, our ceiling.
Mary, 2-night trip