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Boca de Agua

5.0 star property
Xul-Ha beachfront hotel with outdoor pool, restaurant

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Photo gallery for Boca de Agua

Exterior
Tree House (Pool) | Premium bedding, down duvets, minibar, in-room safe
Front of property
Tree House (Pool) | Terrace/patio
Exterior
At Boca de Agua, you'll be within a 10-minute drive of Lake Bacalar. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or detox wraps. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a health club.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport pick-up service
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The current price is ฿7,630
฿9,082 total
includes taxes & fees
3 Aug - 4 Aug

Room options

Check availability for these dates

Tonight

Jul 31 - Aug 1
Check availability for tonight Jul 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
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Showing 3 of 3 rooms

View all photos for Tree House (Pool)

Tree House (Pool) | Terrace/patio

Tree House (Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Premium bedding
Down duvet
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House (Pool)

Tree House (Pool) | Premium bedding, down duvets, minibar, in-room safe

Tree House (Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Dining table
Premium bedding
Down duvet
  • 90 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Tree House (Jungle)

Tree House (Jungle) | Premium bedding, down duvets, minibar, in-room safe

Tree House (Jungle)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Dining table
Premium bedding
Down duvet
Ceiling fan
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Our Habitas Bacalar – Adults Only

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 213 reviews
The price is ฿6,536
฿7,993 total
includes taxes & fees
25 Aug - 26 Aug
Our Habitas Bacalar – Adults Only
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About the area

Map
Carretera Chetumal-Cancun KM. 4.5, Xul-Ha, QROO, 77963

What's nearby

  • Cenote Azul - 15 min drive - 12.8 km
  • Cenote Cocalitos - 16 min drive - 14.2 km
  • Municipal Spa of Bacalar - 20 min drive - 17.4 km
  • Fort of San Felipe - 20 min drive - 17.8 km
  • Laguna Bacalar Ecological Park - 21 min drive - 18.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 46 min drive
  • Corozal (CZH) - 63 min drive
  • Airport pickup service

Restaurants

  • ‪Los Rápidos de Bacalar - ‬12 min drive
  • ‪Blu Beach Club - ‬13 min drive
  • Siete By Habitas Bacalar
  • ‪La Eufemia - ‬24 min drive
  • ‪Maya Luum - ‬18 min drive

About this property

Boca de Agua

At Boca de Agua, you'll be within a 10-minute drive of Lake Bacalar. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or detox wraps. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a health club.

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 22 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport pickup on request (available 24 hours a day)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Paddleboard on-site

What to do

  • On a private beach
  • Yoga classes
  • Ecotours
  • Kayaking
  • Snorkelling
  • Paddleboard on-site
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Paddleboard on-site
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2023
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Spa services
  • Banquet hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Accessible airport shuttle
  • 2 steps to reach property
  • Smooth flooring in room
  • Gravel flooring in public areas
ROOM

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Outdoor shower
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Champagne service
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: 5 per cent of room rate

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 32 per person
  • Airport shuttle service is offered for an extra charge of USD 90 per vehicle. Maximum occupancy 4

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Boca de Agua Hotel
Boca de Agua Xul-Ha
Boca de Agua Hotel Xul-Ha
HELP_OUTLINE

Frequently asked questions

Does Boca de Agua offer free cancellation for a full refund?

Yes, Boca de Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Boca de Agua?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:30 PM.

Are pets allowed at Boca de Agua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Boca de Agua?

Yes, there's free self parking.

Is an airport shuttle service offered by Boca de Agua?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 90 per vehicle.

What are the check-in and check-out times at Boca de Agua?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Boca de Agua and nearby?

Have fun with on-site activities such as kayaking and snorkelling. Additional recreation on-site includes ecotours and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a health club. Boca de Agua also has spa services and a garden.

Are there restaurants at or near Boca de Agua?

Yes, there's an on-site restaurant.

Does Boca de Agua have any outdoor private spaces?

Yes, every room features a balcony.

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Boca de Agua Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic retreat in the jungle with magical sunset at the private jetty at the Laguna.
Jonas, 4-night trip

10/10 Exceptional

We had an amazing stay at Boca de Agua. Caesar, the activities guide, was incredible. After booking the sunrise kayak tour with him on our first day, we booked a different activity with him every day.
Abigail, 3-night trip

10/10 Exceptional

Very very nice, me love a lot
Gary, 3-night trip

6/10 Good

Pros: Staff were very nice and helpful whenever asked. All employees went out of their way to assist us. The lagoon area was picturesque and serene. Food was generally good. Cons: Hotel is very expensive by local standards (equivalent or better hotels in the area are less than half the cost). Getting to the hotel requires a long drive from the highway on a poorly paved road and any transportation in or out of the hotel to the nearest town was $500 MXN each way so you were somewhat stranded at the resort. Food options at the resort were very expensive compared to local restaurants. No fitness center. Summary: Pretty hotel with good service but very overpriced (both for the room and for any food purchased) and isolated (expensive to leave the resort).
Adrian, 3-night trip

10/10 Exceptional

Definitly a great stay!

A unique stay in Bacalar, definitely worth it. Away from the town, nestled in the serene jungle without distractions and crystal clear water down at the lagoon. We took a tour from Bacalar itself on a sailboat, however nice it was we’d probably choose to just stay at the hotel next time - the grounds really are that beautiful. Good to know that wifi is a bit unstable (we hade some issues when trying to pay our taxidriver).
Hanna, 2-night trip

10/10 Exceptional

Conexcion total con la naturaleza

Excelente, perfecto para conectar con la naturaleza, el área de la laguna por donde esta el hotel esta super tranquilo, perfrcto para relajarse
Hector, 2-night trip

10/10 Exceptional

Lester, 3-night trip

10/10 Exceptional

Raul, 2-night trip

6/10 Good

No me esperaban, no encontraban mi reserva, hay muy mala señal de Wifi, el personal muy amable sin embargo NO se dan abasto y tardan mucho en brindarte el servicio
izbeth, 3-night trip

10/10 Exceptional

Perfect
Yehoshua, 2-night trip

2/10 Poor

Matteo, 3-night trip

6/10 Good

Lugar maravilloso, carente de atención

El hotel es muy pero muy bonito, pero podrían trabajar mucho más en la atención al cliente. La verdad es que es un hotel en su arquitectura hermoso y bien pensado. Pero les falta mucho para dar una atención al cliente de la altura de la arquitectura y del lugar donde está situado. Es una lástima. Con respecto a servicio a habitación, anoche pedí algo de cenar al cuarto, a la hora decidí cancelarlo ya que nunca lo recibí.
Cynthia, 4-night trip

10/10 Exceptional

Superó mis expectativas

Increíble experiencia poder hospedarse en este hotel. Fui con mi pareja y fue perfecto para conectar con la naturaleza, ya que se encuentra en medio de la selva. La laguna es espectacular. De verdad, cada detalle está bien pensado y fuimos atendidos con excelente servicio y el restaurante flora es delicioso, especialmente los desayunos fueron nuestros favoritos. Definitivamente lo recomiendo para una escapada y relajar.
María Bárbara, 3-night trip

10/10 Exceptional

Super schöne Ausstattung, extrem freundliches Personal, welches alles möglich macht, was gewünscht wird. Traumhafte Lage mit direktem Zugang zur Lagune.
Anja, 2-night trip