Check in was simple and esay. Room was clean, and cleaned daily by friendly staff. Towels were replaced every day. Bathroom was showing a lot of signs of neglect. Toilet seat not fixed, so moved when you sat on it (even after asking for it to be fixed) which made it awkward as toilet positioned in a very confined space, a few tiles were cracked, very dirty and dusty behind the sink unit and rust on the radiator. Also, there was nowhere to hang the bath towels after use. Breakfast was adequate, but a bit bland. Staff prepared toast and left it in piles, so was cold when you got to eat it. Only full fat milk available for cereal, a choice including semi and skimmed milk would be better. Staff were helpful.
Great location for Paddington station and plenty of nearby shops and restaurants. Also, great position to visit Hyde Park.