Allegro Palma Real - All Inclusive

3.0 star property
All-inclusive property with 3 outdoor pools, connected to a shopping centre, near Varadero Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Allegro Palma Real - All Inclusive

Boating
Beach nearby, snorkelling, beach volleyball, beach bar
Terrace/patio
Bathtub, free toiletries, hair dryer, towels
View from room

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Free parking

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At a glance

DONE

Hotel size

    • 470 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
WIFI

Internet

    • WiFi and wired internet access in public areas*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
DONE

Other information

    • Smoke-free property

Allegro Palma Real - All Inclusive Reviews

Reviews

5.4

5.6/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

3-night trip
Verified Expedia guest review

4/10 Fair

tania l, 3-night trip
Verified Hotels.com guest review

2/10 Poor

This hotel treated me badly, since the conditions are terrible, they charged me for the expensive services, we only went to sleep, the bathroom did not discharge, the water for cold baths not hot, mosquitoes, genes and spiders inside the room and little security on the balcony doors and around a lot of dust and dirt were in other buildings
16-night family trip
Verified Expedia guest review

6/10 Good

Edwin dennis, 1-night trip
Verified Hotels.com guest review

6/10 Good

The property is ok, if you have no choice. The frontdesk is funny because I tried to borrow the telephone and she said “you have to pay me” and she asked for 25 cents. Our beach towel were left in the room during our check out, because it’s big and damp, without realizing that we have to bring back to front desk. They don’t believe we left in our room so I go back to our room to get those towels. We’ll, I know this is not 5 star but still the hotel need updates, exercise cleanliness and etiquette to the guests.
Grace, 2-night romance trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Price
The hotel is not on the beach. It has beach acess. Not bad for the price
Ruben, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall we spent 17 days in Cuba, 13 of them we stayed in local “casa particularis”’s and 4 in this wonderful hotel in Varadero. Just to start with - it was a truly wonderful real Cuba experience, everything you could read in the blogs and webpages about Cuba - that happened in this hotel! To start with - check in to our hotel room lasted 1,5 hours! Waiting in line with understaffed hotel reception. Secondly, we did not have hot water for two days, in third day a splash on warm water came from the shower! Super! Third, the lines, oh the lines everywhere... hotel supposed to have 5 bars. One of them was working. The others... maybe 2-4 hours a day, and they were missing most of the drinks, ice etc. Only one main lobby bar was working... well... once the barman was so drunk he couldn’t get what or where is is, took him 25 minutes to screw a screwdriver... True Cuban experience... Love it! At dinner time there were 3 drink options available - beer, coke, sprite-like-drink... oh, at first there was some rosé wine (vintage of 2000) as well... :) In the rooms - there were no electric bulbs. We became friends with Mr. Vladimir. He had spent a week in this hotel with no electricity in his room. Just a TV light. What a wonderful romantic light he had in his room. Authenticity to Cuba in this hotel is so remarkable! Amazing!
4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

After 6pm there is only one bar with one person making drinks, the hotel is 90% Russians so every night that bar was taken over by terrible music and obviously rude people. Facilities aren’t great, most of the tiles in and around the pool were broken, rooms were basic back in the 60’s and still the same today, in need of serious decorating and updating. I have a strong understanding of the catering industry and could smell the worst place for me was the buffet room, the smell in there put me off my food before I began. Would not recommend I’m afraid.
Peter, 4-night romance trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel is not of good standard or value for money.. Room was extremely damp and strong smell of mould. Food was absolutely awfull. Room was not cleaned daily.. Tables were not cleaned in restaurant. Lack of cutlery etc. Would not recommend. Only good thing was it was close to the beach.
John, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Very good and clean hotel
Bahar, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Frank, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

The worst experience I have had in my life . Terrible service and building in general .
Yosbel, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Great for a one night stay.
I did not do the whole all inclusive package. So I only stayed there for one night. It was very cheap and it did the trick. Would I go there for one week ? NO. Room was basic, I had hot water. Buffet wasn’t good but that’s to be expected in Cuba. I did think that the food was below “Cuban Food Standards”. One pool wasn’t working (no water in it) and the pool bar isn’t open because it’s in the non-working pool. Service was great though.
Vincent, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very disappointed. The room was dirty, in the bathroom I found poopoo on the wall. I spoke at the reception and they changed my room. Very dirty place, and buffet was terrible, was dirty and the smell inside was disgusting. I don’t recommend at all this hotel. For the amount of money I paid I expected to be better. Don’t go there .
4-night trip
Verified Expedia guest review

4/10 Fair

Segunda estancia en el hotel, y no ha mejorado, al contrario, la experiencia fue en esta ocasión más desalentadora. Poco personal y no muy amable. La discoteca Havana Club ya no esta incluida con la estancia en el hotel. Restaurantes u habitaciones con olor poco agradable y sin suficiente ventilación. A/A de habitaciones deficientes. WiFi disponible solo en recepción.
Vacation, 3-night family trip
Verified Orbitz guest review

2/10 Poor

3-night trip
Verified Expedia guest review

2/10 Poor

Worst hotel and service I have ever experienced in my entire life , we are so disappointed , we are never going here again , broken furniture, dirty utensils, when we asked for water they don’t have cups, terrible customer service, spend a lot of money, this place is complete hole. Please do not stay at this hotel. El peor hotel donde me he quedado y donde se puedan quedar, demasiado caro para no cumplir con las expectativas de los clientes, restaurante sucio, hotel sucio, no te cambian las sábanas ni las toallas, tienes que estar detrás de ellos para que te hagan el servicio de habitación y cuando lo hacen es con mala actitud, cuando pides un vaso con agua o un jugo para tomar te dicen que no tienen vaso y te tratan como si no fueras nadie, quizás cuando lean este review dirán que estoy exagerando pero esta ha sido la peor experiencia de mi vida y muchísimo dinero que invertí. Fui a pasar unas vacaciones con toda la familia y lo que hicimos fue disgustarnos por lo pésimo de ese hotel en todos los aspectos, no se guíen por las fotos tampoco porque nada es cierto los review en los que han dado 5 estrellas eso es falso, los dieron las mismas personas del hotel quizás pero es una mentira.
6-night family trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

2/10 Poor

No good
Hotel is not good...deficient customer services
Rafael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It was close to the beach. Had to reuse the cups at a resort which is something I was not use to. I thought there would be more drink selections. Our rooms smelled like mold and the AC was off.
1-night family trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Expedia guest review

2/10 Poor

Travelocity needs to sever its business relationship with this hotel immediately, they are putting their customers well being on jeopardy by selling this property to their clients, and all for a buck. I work in hotels myself and have never experienced the level of disgust.
5-night family trip
Verified Travelocity guest review