Biancaneve puts you a short five-minute drive from Mount Etna. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or aromatherapy. Other highlights include an outdoor pool, a bar/lounge and a fitness centre.
At a glance
Hotel size
80 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 11:30 AM; check-in end time: 11:30 PM
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets stay for free
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Property amenities
Food and drink
Free continental breakfast
Restaurant
Bar/lounge
Room service (limited hours)
Working away
3 meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Multilingual staff
Facilities
1 building/tower
Fitness centre
An outdoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Accessibility
Lift
Room amenities
Be entertained
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Cot/infant bed (surcharge)
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
In-room safe
Special features
Spa
Onidia has massage/treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.00 per person, per night
Children & extra beds
Cots/infant beds are available for EUR 10 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
This property accepts major credit cards.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Biancaneve Hotel
Biancaneve Hotel Nicolosi
Biancaneve Nicolosi
Biancaneve Hotel
Biancaneve Nicolosi
Biancaneve Hotel Nicolosi
Frequently asked questions
Does Biancaneve offer free cancellation for a full refund?
Yes, Biancaneve does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Biancaneve?
Yes, there's an outdoor pool.
Are pets allowed at Biancaneve?
Yes, pets stay free.
Is parking offered on site at Biancaneve?
Yes, there's free self parking.
What are the check-in and check-out times at Biancaneve?
Check-in start time: 11:30 AM; check-in end time: 11:30 PM. Check-out time is 11 AM.
What is there to do at Biancaneve and nearby?
Biancaneve has a spa and an outdoor pool, as well as a Turkish bath.
Are there restaurants at or near Biancaneve?
Yes, there's an on-site restaurant.
What's the area around Biancaneve like?
Biancaneve is located a short 19-minute walk from Mount Etna.
Biancaneve Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
6.2/10
Staff & service
5.8/10
Property conditions & facilities
Reviews
4/10 Fair
28 Aug 2016
Where have all the guests gone
Did not see any other guests, yet the noise from the lift all night long suggests there were plenty. Please don't stay here.
Verified traveller
Verified Expedia guest review
6/10 Good
2 Sep 2014
Good location to visit the Etna
The hotel itself was ok. The room was clean, the staff very kind, but the elevator makes a lot of noise during the night, the pillows were way too soft to sleep on and the breakfast was not really tasty.
Van Klaveren
Verified Hotels.com guest review
4/10 Fair
20 Aug 2016
Ma è un 3 stelle o un quattro stelle?
Mi chiedo realmente se è un tre o quattro stelle non per lo stato dell'hotel in se ( perché da quello lo classificherei un 2 stelle al massimo) ma per il fatto che ovunque in hotel c'è scritto che è un tre stelle ( insegna, carte intestate, ovunque). Ad ogni modo, è davvero improponibile come hotel anche tre stelle. Bagno sporco, vecchio e piccolo. Materassi sfondati, lenzuola bucate. La colazione è ridicola! Insomma sconsiglio vivamente a tutti di imbattersi in quest'hotel
Filiberto
Verified Expedia guest review
8/10 Very good
25 Aug 2015
Buona
Buono
Verified traveller
Verified Hotels.com guest review
2/10 Poor
26 Jul 2015
Find et andet sted.
Vi valgte det pga beliggenheden for videre tur til Etna. Men der var beskidt og dårlig service. Morgenmaden var dårlige end ringe. Betal hellere et par 100kr mere og find et bedre hotel, dette er IKKE i nærheden af de 4 stjerner det bryster sig af. Poolen var dog fin, men gammel og slidt.
Brian
Verified Hotels.com guest review
8/10 Very good
19 Sep 2014
Chambre propre et confortable
petit déjeuner très moyen
nidjago
Verified Hotels.com guest review
6/10 Good
17 Sep 2014
non male
struttura decente , a pochi km dall etna , persone cordiali e gentili .si mangia benissimo , per chi non ha pretese. non si puo' dire che è un 4*
jolanda
Verified Expedia guest review
8/10 Very good
26 Aug 2014
Confortevole e carino
Personale molto cortese e sempre disponibile. Molto vicino al parco etnaland e altresi vicino al fafamosissimo rifugio sapienza.
licia
Verified Expedia guest review
8/10 Very good
23 Sep 2013
comodo per escursioni sull' Etna
nel complesso una buona struttura utilizzabile soprattutto in inverno da chi è appassionato di sci vista la sua vicinanza agli impianti dell' Etna
fausto
Verified Expedia guest review
6/10 Good
29 Jul 2013
Juste pour les randonnées dans l'Etna
Idéalement placé pour ceux qui souhaitent randonner dans l'Etna. La piscine est sympa et l'hotel est propre quoique vieillot. Par contre, ne comptez pas sur le petit déjeuner pour prendre des forces le matin !
Yves
Verified Expedia guest review
6/10 Good
20 Jul 2012
Great location near Mount Etna
If you're planning a trip to Mount Etna, this hotel is a good place to overnight before your day at Etna. The air conditioning did'nt work, but otherwise this was an ok hotel with a great location.