The onsen hotel is very old so there is strong smell of old rotten wood at room. There is no room service nor any snack shop at all when you need some food. The hotel didnt remind us that the restaurant closes at 8:30pm. Hence when you arrives later than that you need to buy food from outside the region. Air condition is very poor that you cannot choose cool or warm. It is centralized controlled by checkin counter that warm air is provided even in October such a hot weather still