Hotel Helgoland

3.5 star property
Hotel with bar/lounge, near Hagenbeck Zoo

Choose dates to view prices

Photo gallery for Hotel Helgoland

Bar (on property)
Lobby
Single Room | 1 bedroom, premium bedding, Select Comfort beds, individually decorated
Exterior
Restaurant
Experience the warm atmosphere at Hotel Helgoland, where you can unwind in the library or connect with friends over a drink at the bar. Located near Volksparkstadion and Barclays Arena, this hotel offers convenient perks like bike rentals and dry cleaning/laundry services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
  • Lift
The current price is ฿3,323
฿4,009 total
includes taxes & fees
6 Sept - 7 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Single Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Kieler Strasse 173-177, Hamburg, HH, 22525

What's nearby

  • Hagenbeck Zoo - 4 min drive - 2.9 km
  • Volksparkstadion - 6 min drive - 4.2 km
  • Fish Market - 6 min drive - 4.1 km
  • Barclays Arena - 6 min drive - 4.5 km
  • Hamburg City Hall - 9 min drive - 5.1 km

Getting around

  • Hamburg Airport (HAM) - 21 min drive
  • Tiedemannstraße Bus stop - 7 min walk
  • Langenfelde Station - 9 min walk
  • Diebsteich Station - 11 min walk
  • Lutterothstrasse U-Bahn - 12 min walk
  • Osterstrasse U-Bahn - 13 min walk
  • Emilienstrasse U-Bahn - 15 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cafe MAY - ‬6 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Little Buddha - ‬9 min walk
  • ‪Cheesecake Heaven - ‬9 min walk

About this property

Hotel Helgoland

When you stay at Hotel Helgoland, you'll be within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Also, Reeperbahn and Volksparkstadion are within a short drive. The property is only a short walk to public transportation: Lutterothstrasse U-Bahn is 12 minutes and Osterstrasse U-Bahn is 13 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 110 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 10 per night)
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1983
  • Safe-deposit box at front desk
  • Library
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Heating
  • Fan

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 17 for children

Children & extra beds

  • Cots/infant beds are available for EUR 20 per night
  • Rollaway beds are available for EUR 26.0 per night

Parking

  • Self-parking costs EUR 10 per night

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Also known as

Helgoland Hamburg
Helgoland Hotel
Hotel Helgoland
Hotel Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg

Frequently asked questions

Does Hotel Helgoland offer free cancellation for a full refund?

Yes, Hotel Helgoland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Helgoland?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Helgoland?

Yes. Self-parking costs EUR 10 per night.

What are the check-in and check-out times at Hotel Helgoland?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Helgoland?

No, this hotel doesn't have a casino, but Casino Reeperbahn (6-min drive) is nearby.

What is there to do at Hotel Helgoland and nearby?

Have fun during the warmer months with activities nearby such as hiking.

What's the area around Hotel Helgoland like?

Hotel Helgoland is a short 7-minute walk from Tiedemannstraße Bus stop and 15 minutes' walk from Herbertstrasse.

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Hotel Helgoland Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Aakash, 6-night trip

8/10 Very good

Daniel, 1-night trip

6/10 Good

Håkan, 1-night trip

8/10 Very good

1-night trip

4/10 Fair

Die Geräusche der Straße waren sehr laut und die Matratze war hart.
1-night trip

8/10 Very good

Katrin, 1-night trip

8/10 Very good

Kirsten, 2-night trip

10/10 Exceptional

Dejligt ophold

Johnny, 1-night trip

4/10 Fair

BENJAMIN, 1-night trip

10/10 Exceptional

Michael, 1-night trip

8/10 Very good

Rebecca, 1-night trip

6/10 Good

1-night trip

8/10 Very good

Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
Lea-Johanna, 2-night trip

6/10 Good

Dustin, 1-night trip

8/10 Very good

Helppo

Kätevä
Henri, 1-night trip

10/10 Exceptional

Bodo, 2-night trip

6/10 Good

Dirk, 1-night trip

8/10 Very good

Anders, 1-night trip

8/10 Very good

Dirk, 1-night trip

4/10 Fair

..
Johannes, 2-night trip

8/10 Very good

Gepflegter Charme der 80/90er Jahre. Sehr gut gedämmte Fenster und n tolles Frühstück. Vernünftiger Preis.
Patrick, 1-night trip

8/10 Very good

.
Tom, 1-night trip

4/10 Fair

Fotos entsprachen nicht der Realität. Preis des Frühstücks nicht angemessen. Grundlegende hygienische Regeln wurden beim Frühstück nicht eingehalten, Wurst und Käse teils verschimmelt. Weitreichender Rauchgeruch im Hotel vorhanden.
Jan, 1-night trip

8/10 Very good

War ganz in Ordnung, allerdings ist das Hotel so langsam in die Jahre gekommen.
1-night trip

4/10 Fair

1-night trip