Experience the warm atmosphere at Hotel Helgoland, where you can unwind in the library or connect with friends over a drink at the bar. Located near Volksparkstadion and Barclays Arena, this hotel offers convenient perks like bike rentals and dry cleaning/laundry services.
Reviews
7.67.6 out of 10
Good
Popular amenities
Bar
24/7 front desk
Laundry facilities
Parking available
Free WiFi
Main amenities (12)
Daily housekeeping
Breakfast available
Self parking
Bar/lounge
Room service
Meeting rooms
24-hour front desk
Library
Front desk safe
Laundry service
Self-serve laundry
Conference space
Feel at home (6)
Children stay free
Private bathroom
Separate sitting area
Daily housekeeping
Laundry facilities
Lift
The current price is ฿3,323
฿3,323
฿4,009 total
includes taxes & fees
6 Sept - 7 Sept
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Twin Room, 2 Single Beds
When you stay at Hotel Helgoland, you'll be within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Also, Reeperbahn and Volksparkstadion are within a short drive. The property is only a short walk to public transportation: Lutterothstrasse U-Bahn is 12 minutes and Osterstrasse U-Bahn is 13 minutes.
Languages
English, German
At a glance
DONE
Hotel size
110 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 10 per night)
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11 AM
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Working away
Meeting rooms
Conference space (1615 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Built in 1983
Safe-deposit box at front desk
Library
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Heating
Fan
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Selected Comfort mattress
What to enjoy
Individually decorated
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 6.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 17 for children
Children & extra beds
Cots/infant beds are available for EUR 20 per night
Rollaway beds are available for EUR 26.0 per night
Parking
Self-parking costs EUR 10 per night
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.
Also known as
Helgoland Hamburg
Helgoland Hotel
Hotel Helgoland
Hotel Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg
Frequently asked questions
Does Hotel Helgoland offer free cancellation for a full refund?
Yes, Hotel Helgoland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Helgoland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Helgoland?
Yes. Self-parking costs EUR 10 per night.
What are the check-in and check-out times at Hotel Helgoland?
Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Helgoland?
No, this hotel doesn't have a casino, but Casino Reeperbahn (6-min drive) is nearby.
What is there to do at Hotel Helgoland and nearby?
Have fun during the warmer months with activities nearby such as hiking.
What's the area around Hotel Helgoland like?
Hotel Helgoland is a short 7-minute walk from Tiedemannstraße Bus stop and 15 minutes' walk from Herbertstrasse.
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Hotel Helgoland Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
30 Oct 2024
Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Aakash
Aakash, 6-night trip
8/10 Very good
6 Jul 2025
Daniel
Daniel, 1-night trip
6/10 Good
19 May 2025
Håkan
Håkan, 1-night trip
8/10 Very good
12 Apr 2025
Verified traveller
1-night trip
4/10 Fair
10 Apr 2025
Die Geräusche der Straße waren sehr laut und die Matratze war hart.
Verified traveller
1-night trip
8/10 Very good
9 Apr 2025
Katrin
Katrin, 1-night trip
8/10 Very good
28 Jan 2025
Kirsten
Kirsten, 2-night trip
10/10 Exceptional
11 Dec 2024
Dejligt ophold
Johnny
Johnny, 1-night trip
4/10 Fair
25 Sep 2024
BENJAMIN
BENJAMIN, 1-night trip
10/10 Exceptional
7 Aug 2024
Michael
Michael, 1-night trip
8/10 Very good
6 Aug 2024
Rebecca
Rebecca, 1-night trip
6/10 Good
29 Jul 2024
Verified traveller
1-night trip
8/10 Very good
26 Jul 2024
Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
Lea-Johanna
Lea-Johanna, 2-night trip
6/10 Good
24 Jul 2024
Dustin
Dustin, 1-night trip
8/10 Very good
23 May 2024
Helppo
Kätevä
Henri
Henri, 1-night trip
10/10 Exceptional
14 Apr 2024
Bodo
Bodo, 2-night trip
6/10 Good
10 Dec 2023
Dirk
Dirk, 1-night trip
8/10 Very good
30 Sep 2023
Anders
Anders, 1-night trip
8/10 Very good
28 Aug 2023
Dirk
Dirk, 1-night trip
4/10 Fair
10 Jun 2023
..
Johannes
Johannes, 2-night trip
8/10 Very good
30 Mar 2023
Gepflegter Charme der 80/90er Jahre. Sehr gut gedämmte Fenster und n tolles Frühstück. Vernünftiger Preis.
Patrick
Patrick, 1-night trip
8/10 Very good
21 Mar 2023
.
Tom
Tom, 1-night trip
4/10 Fair
26 Feb 2023
Fotos entsprachen nicht der Realität.
Preis des Frühstücks nicht angemessen.
Grundlegende hygienische Regeln wurden beim Frühstück nicht eingehalten, Wurst und Käse teils verschimmelt.
Weitreichender Rauchgeruch im Hotel vorhanden.
Jan
Jan, 1-night trip
8/10 Very good
28 Nov 2022
War ganz in Ordnung, allerdings ist das Hotel so langsam in die Jahre gekommen.