The staff were extremely dismissive and rude, there was no respect shown for people of brown colour which was shocking given we were in Egypt! Horrible behaviour, book the the hotel which is across the road much better food and staff were very polite. This hotel was not very welcoming or friendly at all, even the bell boy was so rude and then expected a tip!
Uzma
ทริปกับครอบครัว 4 คืน
6/10
I didnt like the fact you put trust into people who are employed by the hotel. On newscyears eve we had a photo taken on the family side of the hotel. We paid cash the recetion staff wete polite but did not follow up our complaint of not receivi g our photo as promised. We ga e a clear discrition of the photographer. Surley they would know who represented the hotel on the night. They kept saying you dont have a contact number, hello the hotel have givien them permission to do a job. Saying that on the adult side we had a photo taken, paid in cash and recived it the next day. Disppointed as it was a memory picture of us.
Kaushal
ทริปโรแมนติก 13 คืน
6/10
Lovely stay but the food wasn’t the best.
Ashley Bianca
ทริปโรแมนติก 5 คืน
10/10
The service and friendliness of staff was first class. Especially Ahmed the gym trainer
He was superb. A credit to the hotel. Tours were good and lots of places to go. All arranged efficiently and not expensive. Excellent stay.
Daron
ทริปโรแมนติก 7 คืน
10/10
YAVUZ
ทริป 4 คืน
8/10
excellent hotel really enjoyed staying there, hotel staff was very friendly and welcoming, very clean rooms. the only thing we did not like was food, there were not much choices, the menu almost the same everyday, so we did not eat much in the hotel.
Muhammad Nazim
ทริปโรแมนติก 5 คืน
10/10
Umar
ทริป 5 คืน
6/10
Most of the staff were very friendly and accommodating. However, I had a bath that I could not use because the plug did not block the hole to allow water to stay in the bath. I reported it to the staff on 3 occasions but it was never fixed. Also, the food was not of the best quality.
Marcia Elaine
ทริปกับเพื่อน 5 คืน
8/10
Kine
ทริป 7 คืน
8/10
Kine
ทริป 1 คืน
10/10
Helmy
ทริป 3 คืน
10/10
Cleopatra was a good experience, food was good not impressive, but the pool, the beach ( it is in the other hotel just cruzin resort was so relaxing
Alana
ทริป 2 คืน
8/10
Hasan
ทริป 5 คืน
6/10
Tiene buenas instalaciones, habitaciones bien dotadas y muy amplias y zona de las piscinas muy bien en cuanto a la comida muy pocas opciones en 7 días no comí bien ni un solo día , teníamos derecho solo a un restaurante a la carta 2 veces decir que el restaurante Asiático no estaba mal pero las opciones de la carta eran 3 los empleados algunos muy amables la limpiéza muy bien la playa y el mar impracticable a no ser que hagas snorkel que no es mi caso La verdad para ser un 5 estrellas deja mucho que desear
Monica
ทริปโรแมนติก 7 คืน
10/10
Ali
ทริป 8 คืน
10/10
Ali
ทริป 8 คืน
10/10
Dawn
ทริปกับเพื่อน 1 คืน
4/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Height class
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Absolutely stunning hotel , staff really helpful and friendly couldn’t do enough