We checked in the rain, not realizing they didn’t have a car port area or porters with umbrellas. Signage was very confusing outside and inside. The 1st room we were given had no electricity. The second room we were given had stains on the walls, carpet and bedding-which we suspected was mold. There was also someone’s medical patch on the shower floor. When my wife went to look at it closer, the shower floor had disgusting build up of something along the sides. My wife felt sick and we had already gotten ready for bed so when we called about the bed they said house cleaning was gone and we could move to another room by coming back downstairs and going through the same 30 minute process we had already done. Yes we should have checked the room before doing anything, but we’ve never had a boutique hotel that wasn’t more than acceptable. My wife slept in the chair, I slept in my clothes on top of other clothes on top of the bedding. The elevator appeared to have wine thrown all over it when we checked in, but was cleaned in the morning. They did refund the additional two nights we were scheduled to stay in, so I’m thankful for that. But we were told the one night “stay” would also be refunded which didn’t happen. This was one of the worst experiences I’ve had in my significant travel history.