4/10 พอใช้
7 กุมภาพันธ์ ค.ศ. 2025
Really bad experience with the hotel
Really bad. After a long trip from Santa Teresa to Uvita we arrived at Yuli to check in. They told me they haven’t had a room for me and that my reservation was for a day after. I had my reservation confirmation and showed them it was on that day that we arrived. They didn’t had any room for us (I made the reservation one or two months before). They gave us an alternative for the night, an airb&b which was nice. Still we lost a lot of time, also for the next day we had to do the check in at yuli at 2 so we couldn’t do any long activities. I asked if they could somehow make up for it and they told me they would check and never answered anything. Also they say they have laundry service which isn’t true. They have a contact and you give her your clothes and pay extra so she picks the clothes up and brings them back. Also, our room was by the restaurant which was soooo loud.
The receptionist were really nice and friendly though and helped with the tours and everything.
Alin
Alin, ทริป 4 คืน
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