Ace Hotel New York

4.0 star property
Hotel with restaurant, near 5th Avenue

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Photo gallery for Ace Hotel New York

Front of property
Reception
Lobby lounge
Street view
Bar (on property)
Steps from the Empire State Building and Madison Square Garden, Ace Hotel New York offers a vibrant retreat with 2 coffee shops, a Michelin star rated restaurant serving breakfast and dinner. Unwind at the bar or get energized at the 24-hour gym. The helpful staff has left guests feeling cared for.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Minibar
The current price is ฿5,887
฿8,378 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(37 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(50 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(41 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed (Single)

8.4 out of 10
Very good
(31 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed (Large)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Standard Room, 2 Single Beds (Bunk)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.4 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Times Square - 16 min walk - 1.3 km
  • Broadway - 16 min walk - 1.3 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy International Airport (JFK) - 52 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 8 min walk
  • Penn Station - 11 min walk
  • 28 St. Station (Broadway) - 1 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • 28 St. Station (Park Av. S) - 7 min walk

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk
  • ‪Swingers Crazy Golf - ‬1 min walk

About this property

Ace Hotel New York

Ace Hotel New York puts you in a great location, within a short 10-minute walk of 5th Avenue and Empire State Building. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Koloman, which serves breakfast and dinner. Also, Madison Square Garden and Herald Square are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 6 minutes.

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 75 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Koloman – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 45.92 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Parking

  • Self-parking costs USD 75 per day

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Does Ace Hotel New York offer free cancellation for a full refund?

Yes, Ace Hotel New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ace Hotel New York?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Ace Hotel New York?

Yes. Self-parking costs USD 75 per day.

What are the check-in and check-out times at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Ace Hotel New York?

No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.

What is there to do at Ace Hotel New York and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Ace Hotel New York?

Yes, there's an on-site restaurant, Koloman.

What's the area around Ace Hotel New York like?

Ace Hotel New York is in Manhattan, a short 1-minute walk from 28 St. Station (Broadway) and 6 minutes' walk from Empire State Building. Travellers give top marks for the hotel's prime location.

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Ace Hotel New York Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Lobby
Shower
Ambience
Bed
Bathroom
Bar
Water

What guests liked

  • The property's location offers easy access to plenty of dining options and the on-site restaurant provides a great experience. (3 reviews)
  • Breakfast options were convenient and satisfying with a selection of pastries and beverages available. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice staff and low key
Ashley, 2-night trip

10/10 Exceptional

Great NYC Hotel

Comfortable room. Helpful and Friendly Staff. Great location for a homebase to explore NYC.
Oliver, 3-night trip

10/10 Exceptional

Staff was friendly & great location!
Jeff, 3-night trip

10/10 Exceptional

Was a really nice stay, great location.
Björn Halldór, 2-night trip

10/10 Exceptional

a quick trip to the city/ just for fun- the Ace is a great home base for us- easy walk to the village
Michele, 2-night trip

2/10 Poor

The check-in was a mess. We tried to check in at 2:30 and no rooms were ready so the lobby was packed. At 3 pm when rooms were finally ready there was a huge line to check in and get your bags. It’s unbelievable that they couldn’t check in a single party early.
Lauren, 1-night trip

10/10 Exceptional

Great location, clean, and rooms are quite spacious!
Jenny, 2-night trip

8/10 Very good

Great location
Michael, 2-night trip

10/10 Exceptional

Great location and artsy feeling hotel with friendly staff.
Natasha, 1-night trip

6/10 Good

Please please please change the showers in the bathroom. The shower curtain is not hygienic and sticks to the body every time you shower. Also there was not enough clothing storage space for us travelling for 6 nights. One thing (not the hotel’s fault) but the smell of marijuana around the hotel and coming through the windows was extreme.
Stephen, 6-night trip

10/10 Exceptional

Great location and easy
Chris, 1-night trip

4/10 Fair

Paid for a suite with three beds. Ended up with a king and adjoining room with two futons. Had to check into both rooms at totally separate times and place two different deposits despite having paid in full for our suite before we stayed. Great lobby but rooms are moderately clean, elevators are awful. Ended up having to use stairs most of the time. Not worth the money. Time to stop resting on the hipster laurels of your hotel and update some of your issues. Definitely start with training the front desk.
dan, 2-night trip

8/10 Very good

Great location
Nicholas, 6-night trip

10/10 Exceptional

Great location, hotel had lots of character
Nick, 2-night trip

10/10 Exceptional

I have been staying at the Ace for years; it is a comprehensive experience. You can get your coffee, cocktails, and drinks without ever leaving the establishment.
Marshall, 1-night trip

10/10 Exceptional

Brings out the vampire in you!

Pretty cool and hip hotel. A little dark…but then again we all look better in the dark!
Jennice, 1-night trip

10/10 Exceptional

Cool place with a unique feel. Enjoyed the service also.
Evan, 3-night trip

4/10 Fair

Not as good as I thought it would be

The front desk staff were very short and rude, actually lied to me four times about an Internet outage…
Patrick, 3-night trip

8/10 Very good

It's a great location!
James, 4-night trip

10/10 Exceptional

Beautiful vintage hotel in great area.
Angela, 4-night trip

8/10 Very good

Excellent - had a few issues with the room but the staff were amazing and got me into the correct room in the end.
Greg, 5-night trip

4/10 Fair

Great location but overpriced
peter, 2-night trip

10/10 Exceptional

the service is great and the room we stayed was also nice for the price! also the location is very good, right next to the empire state building.
Ryoko, 2-night trip

10/10 Exceptional

Great place to stay in a great, central part of town
DAMIAN, 3-night trip

10/10 Exceptional

Clean room, friendly staff, good location.
Çaglar, 1-night trip