I booked for my parents they loved it. They haven’t been there in like 10 years and they said it was way improved and we’re happy with their rooms. They kept talking about how big the bathroom was.
Julie
ทริป 1 คืน
6/10
For being one of the "premier' hotels in Detroit it was just, ehhh...
anthony
ทริป 1 คืน
8/10
The Westin is amazing for sure! We had some hang ups that seemed to be easy fixes but it just kept getting passed to the next person and every time I would bring the issues to someone they would say “oh that’s unacceptable, go speak to *someone else*”. My biggest complaint is feeling gaslit over getting the wrong room. I paid for a delux room and was given a premium, or maybe the other way around. I wanted a bathtub and the luxury of that room, which is why I chose it. I was told this room was the same but when I first called to question my fridge and a lamp not working, I was told then that I was in a less than room and we should go to the front desk. Problem is, it was 11:00pm. We were so tired and beat up from the day. It was a bad travel day. Over all, I expected so much more from Marriott and the Westin. I want to stay again but I’m not sure I will put the money into a room again and not get what I paid for. I was told they won’t guarantee rooms booked through third parties. I wish everyone would work together and put together a rule book so guests who work hard for their money know what they’re up against. If I knew that, maybe I would do things differently. Also the room we were in was the loudest room I have ever been in and the temp of the water out of the faucet is only hot and enough to burn skin.
sherice
ทริป 2 คืน
10/10
Ian
ทริปกับครอบครัว 1 คืน
10/10
Anthony
ทริป 1 คืน
10/10
Deandrea
ทริป 1 คืน
10/10
Julie
ทริป 1 คืน
10/10
Sariah
ทริปกับครอบครัว 1 คืน
8/10
Micheal
ทริปกับครอบครัว 1 คืน
10/10
We stayed in the executive suite, which was big enough for my husband and I not to feel cramped. The bed was heavenly but the furniture in the living room was still and not comfortable to sit on for an extended amount of time. The hotel is in the heart of Detroit and easy walking distance to just about anywhere you would want to go. We took a dip in the pool and soaked in the hot tub. Both being very clean and welcoming. All of the staff was friendly. Would recommend for your stay downtown.
Amanda
ทริป 2 คืน
10/10
The staff is great
Chico
ทริปกับครอบครัว 1 คืน
10/10
We had a great stay while attending an event at Ford Field. Easy walk to Ford Field and great dining options onsite.
Kara
ทริปกับครอบครัว 2 คืน
10/10
Shondea
ทริป 1 คืน
2/10
Rodney
ทริป 1 คืน
8/10
rebecca
ทริป 1 คืน
2/10
We stayed in an executive king suite for 2 days the water was rust brown the first night then a golden brown the second night, we called and so planned. We were told to just run the water. Just run the water ….. lol we ran it for over 80 minutes. Overall we were bummed but we will never stay here again. Very dirty
John
ทริปโรแมนติก 2 คืน
8/10
Brian
ทริปกับครอบครัว 2 คืน
10/10
Ryan
ทริป 6 คืน
10/10
Eric
ทริป 2 คืน
10/10
Excellent property and hotel and very close to all major venues downtown. Would definitely stay here again
Luigi
ทริปกับครอบครัว 2 คืน
8/10
Good location with good service.
Charles
ทริป 1 คืน
10/10
Jonathan
ทริป 3 คืน
10/10
We had the most wonderful in Detroit ever because of you all! Thank you for a wonderful experience. I cannot wait until you guys update/renovate the bathrooms to match the rest of your wonderful suites. Thank you for everything!