Kyriad Auxerre - Appoigny, อัปปัวยี

Having stayed at a number of Kyriad hotels in the past, I was very disappointed in this one. It started as I arrived to find the three ground floor windows adjacent to the entrance without glass with lintels supported by acro-props. I was told at check-in that the restaurant was closed on Sundays, and that I would have to eat at the Courtapaille about 400m away, but it was raining hard and the road was unlit with no pavements. I had to use the car so no wine with the meal. The hotel itself was very run down - the wooden door jamb to my room was loose, the toilet bowl was badly stained, the shower had so much mould around the tray and tiling that I didn't want to get in it and there was a very unpleasant smell in the room. The only saving grace was the pleasant receptionist who also ran the rather meagre bar. I will certainly not use this hotel again, and I would recommend others to avoid it.

We were very disappointed.. the room is in bad condition, carpet is stained. Washroom was clean but no shampoo or conditioner in the shower. The room wasn't in the main hotel as suggested by the pictures, but in a much less fancy building on the side. Wifi was good. Service was below par; the receptionist at night couldn't speak English and they didn't give us any grace in checking out (11am), despite not even telling us when we arrived.