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InterContinental Hanoi Westlake by IHG

5.0 star property
Lakefront hotel with spa, near West Lake

Choose dates to view prices

Photo gallery for InterContinental Hanoi Westlake by IHG

Property amenity
3 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
3 bars/lounges, swim-up bar, poolside bar
Property grounds
In the heart of Hanoi, InterContinental Hanoi Westlake offers a luxurious retreat with a swim-up bar, poolside bar and an inviting terrace. Guests can rejuvenate at the spa or enjoy meals from 3 on-site restaurants offering international cuisine.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
$135 nightly
The total price is $146
Nov 28 - Nov 29
Total with taxes and fees

Why we love this property

Spa day bliss
This hotel boasts a full-service spa offering couples massages and serene treatment rooms. A sauna, steam room, and soaking tubs complete the wellness journey.
Lakeside luxury views
Marvel at panoramic lake vistas from this luxury hotel's garden. City center location meets outdoor bliss at the pool-view restaurant.
Food for every craving
This hotel offers three restaurants with international and Italian options, plus three bars. A cafe and pool-view dining complete the experience.

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Classic Room, 2 Twin Beds, Lake View

View from room

Classic Room, 2 Twin Beds, Lake View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, City View, Overwater

Classic Room, 2 Twin Beds, City View, Overwater | 1 bedroom, Select Comfort beds, minibar, in-room safe

Classic Room, 2 Twin Beds, City View, Overwater

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room (Upgraded)

1 bedroom, Select Comfort beds, minibar, in-room safe

Classic Room (Upgraded)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

1 bedroom, Select Comfort beds, minibar, in-room safe

Junior Suite, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View | 1 bedroom, Select Comfort beds, minibar, in-room safe

Suite, 1 Bedroom, Lake View

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
  • 753 sq ft
  • Lake view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lake View

View from room

Classic Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View (Club)

1 bedroom, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed, City View (Club)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, City View (Club)

1 bedroom, Select Comfort beds, minibar, in-room safe

Classic Room, 2 Twin Beds, City View (Club)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Lake View, Overwater

1 bedroom, Select Comfort beds, minibar, in-room safe

Classic Room, 2 Twin Beds, Lake View, Overwater

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Twin Bed, Overwater (Residence)

City view

Suite, 1 Twin Bed, Overwater (Residence)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Pillow menu
Separate bedroom
Select Comfort bed
  • 1389 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Presidential Suite, Multiple Beds, Lake View

Presidential Suite, Multiple Beds, Lake View | 1 bedroom, Select Comfort beds, minibar, in-room safe

Presidential Suite, Multiple Beds, Lake View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Classic Room, 1 King Bed, City View

1 bedroom, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Overwater (Residence)

City view

Suite, 1 Bedroom, Overwater (Residence)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 926 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 3 Bedrooms, Overwater (Residence)

Coffee/tea maker, electric kettle

Suite, 3 Bedrooms, Overwater (Residence)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 1851 sq ft
  • 3 bedrooms
  • Partial lake view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Classic Room

1 bedroom, Select Comfort beds, minibar, in-room safe

Classic Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, City View, Overwater

Classic Room, 1 King Bed, City View, Overwater | City view

Classic Room, 1 King Bed, City View, Overwater

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, City View

1 bedroom, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed, Accessible, City View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Lake View (Club)

View from room

Classic Room, 2 Twin Beds, Lake View (Club)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Lake View

1 bedroom, Select Comfort beds, minibar, in-room safe

Junior Suite, 1 King Bed, Lake View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 646 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Room amenity

Suite, 1 Bedroom, City View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lake View (Club)

1 bedroom, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed, Lake View (Club)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Lake View, Overwater

1 bedroom, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed, Lake View, Overwater

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, City View

Classic Room, 2 Twin Beds, City View | 1 bedroom, Select Comfort beds, minibar, in-room safe

Classic Room, 2 Twin Beds, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

2 bars/lounges, lobby lounge, cocktail bar

InterContinental Hanoi Landmark72 by IHG

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.6 out of 10, Exceptional, 632 reviews
$141 nightly
The price is $152
Dec 5 - Dec 6
Total with taxes and fees
InterContinental Hanoi Landmark72 by IHG
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About the neighborhood

Map
5 Tu Hoa, Tay Ho Ward, Hanoi, 10000

What's nearby

  • West Lake - 1 min walk - 0.0 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
  • Dong Xuan Market - 3 min drive - 3.0 km
  • Hanoi Old Town Night Market - 4 min drive - 3.7 km
  • Hoan Kiem Lake - 5 min drive - 4.1 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 29 min drive
  • Hanoi Long Bien Station - 9 min drive
  • Hanoi Railway Station - 15 min drive
  • Ga Thuong Tin Station - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Du Lac - ‬4 min walk
  • ‪The Oven D'Or - ‬8 min walk
  • ‪Pizza 4P's Âu Cơ - ‬3 min walk
  • ‪Sunset Bar - ‬5 min walk
  • ‪Sheraton Club Lounge - ‬7 min walk

About this property

InterContinental Hanoi Westlake by IHG

InterContinental Hanoi Westlake by IHG puts you just a 5-minute drive from Hoan Kiem Lake and West Lake. Guests can be pampered with massages at the spa, and Cafe Du Lac, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 318 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Wheelchairs available on site
  • 5 stairs to reach property

Room amenities

Be entertained

  • LCD television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Dining

Cafe Du Lac - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Milan - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only.
Saigon - This restaurant specializes in Asian cuisine and serves dinner only.
Onsite venue #4 - cocktail bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 26 for adults and USD 13 for children
  • Airport shuttle service is offered for an extra charge of USD 88 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 45.36 per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hanoi Westlake InterContinental
InterContinental Hanoi Westlake
InterContinental Westlake
InterContinental Westlake Hotel
InterContinental Westlake Hotel Hanoi
Intercontinental Hanoi Westlake Hotel Hanoi
InterContinental Hanoi Westlake Hotel
InterContinental Hanoi Westlake
InterContinental Hanoi Westlake by IHG Hotel
InterContinental Hanoi Westlake by IHG Hanoi
InterContinental Hanoi Westlake an IHG Hotel
InterContinental Hanoi Westlake by IHG Hotel Hanoi

Frequently asked questions

Does InterContinental Hanoi Westlake by IHG offer free cancellation for a full refund?

Yes, InterContinental Hanoi Westlake by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Hanoi Westlake by IHG?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at InterContinental Hanoi Westlake by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at InterContinental Hanoi Westlake by IHG?

Yes, there's free self parking.

Is airport shuttle service offered by InterContinental Hanoi Westlake by IHG?

Yes, an airport shuttle is available. The charge is USD 88 per vehicle one-way.

What are the check-in and check-out times at InterContinental Hanoi Westlake by IHG?

Check-in start time: 3 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at InterContinental Hanoi Westlake by IHG and nearby?

InterContinental Hanoi Westlake by IHG has 3 bars, a spa, and an outdoor pool, as well as a 24-hour health club and a garden.

Are there restaurants at or near InterContinental Hanoi Westlake by IHG?

Yes, there are 3 onsite restaurants, featuring international cuisine and pool views.

Does InterContinental Hanoi Westlake by IHG have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does InterContinental Hanoi Westlake by IHG have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around InterContinental Hanoi Westlake by IHG like?

InterContinental Hanoi Westlake by IHG is in Tay Ho, a short 3-minute walk from West Lake.

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InterContinental Hanoi Westlake by IHG Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Lake
View
Food
Location
Family friendly
Restaurant
Sunsets

What guests liked

  • Breakfast was consistently described as excellent, with a wide variety of options and exceptional service. (23 reviews)
  • Restaurants and dining options were very good, with great breakfast and dinner service, and a wide variety of choices. (6 reviews)
  • The pool is well maintained and of a good size, offering lovely views and a great experience. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel !

Great service and clean hotel .. it was spacious and the bed comfortable as well.
Agnes, 2-night trip

8/10 Very good

clean and quiet room staff was nice & kind
SOO HYUN, 3-night trip

10/10 Exceptional

VACATION WITH FRIEND

GOOD HOTEL QUITE PLACE IN RIVER SIDE GOOD BRAKFAST GOOD SERVICE GOOD ROOM BUT BATROOM IS VERY OLD ROOM AIRCO NOT POWERFULL AND NOT IN CITY
SHAILESH, 3-night trip

10/10 Exceptional

lovely hotel design

Lovely hotel with spacious room , balcony and a wonderful view.it was good to escape the crowded old quarter and it is not far away from the hotel. We booked a stay at the hotel 6 years ago for a honeymoon that we didn’t mange to make it due to a war conflict in our country and it was nice to finally come to the hotel snd vietnam
Shahinda, 2-night trip

10/10 Exceptional

I found the hotel to be quite comfortable during my stay！ Breakfast is very delicious!
SEINA, 3-night trip

10/10 Exceptional

Friendly staffs and excellent service
4-night trip

10/10 Exceptional

Nice Hotel in Hanoi

Very nice Hotel, Breakfast was great, and the service was fantastic.
View out the window at breakfast
3-night trip

8/10 Very good

Beautiful location and property but it’s aging and needs to be invested in to get it back to a 5 star level
Cory, 2-night trip

10/10 Exceptional

Very friendly and helpful staff who keep my stay in the hotel a pleasant one.
Chi Shing, 2-night trip

8/10 Very good

Great pho tel and friendly staff
vipin, 9-night trip

10/10 Exceptional

A hotel that pleases for everything. Very 5 star
Keir, 4-night trip

8/10 Very good

Staff where amazing and super helpful. Had the breakfast included option with the stay and food was delicious. So much verity highly recommend and definitely come back to stay here
Mark, 2-night trip

10/10 Exceptional

my room was uniquely in Hanoi Westlake and the view of sunset/sunrise were the special of this hotel.
GIANG, 3-night trip

10/10 Exceptional

Wonderful experience.
Tomofumi, 4-night trip

10/10 Exceptional

Perfect!

Perfect view, perfect stay, hospitable staff.
Puja, 5-night trip

10/10 Exceptional

We had a very pleasant stay. This is an excellent property. Very clean & had a big spread of breakfast.
HARMINDER, 3-night trip

10/10 Exceptional

Very nice stay

The hotel is in a quiet part of Hanoi, about 20 minutes or so from the Old Quarter. The outdoor look is a bit dated, but the room was comfortable. Excellent staff and service.
Jason Marc, 4-night trip

10/10 Exceptional

Stuff are very kind to us!
RYOHEI, 4-night trip

8/10 Very good

Attractive hotel surroundings

Attractive hotel, large rooms, scenic location. Walking distance to some restaurants. Costs for extra items higher than other area hotels.
2-night trip

8/10 Very good

clean bed hardness was good breakfast
TOMONORI, 3-night trip

10/10 Exceptional

Excellent service and location

Excellent service, beautiful room, great food and location. I used the gym which was amazing, they have great machines. I also had beautiful lake view.We tried several hotels in Hanoi and we were disappointed until we found this one
Jeannette, 1-night trip

10/10 Exceptional

Excellent oasis

Super nice hotel - particularly the rooms over the water. There are not so many facilities outside the hotel, but what is there is excellent e.g. the pool and the sunset bar. It’s a great choice if you want to stay at a hotel which provides you with quiet oasis to retreat to after a day in the buzzing city. We stayed there with our 10 year old son.
Anders, 3-night trip

6/10 Good

Nice, but far from great....

The property was dated. The service staff was great as always, but the rooms need to be upgraded right away. The Wi-Fi needs to be 5G not 2.4. It's 2025, not 1995. If IHG Prides itself on quality, then read this review and spend the money to restore this property to what the traveling public comes to expect when staying at an IHG property.
James, 5-night trip

8/10 Very good

On a nice lake, nice views. Little bit noisy, not walkable.
Serdar, 2-night trip

4/10 Fair

Too big for us
kohei, 1-night trip