Located near George Eastman Museum, Holiday Inn Express & Suites Rochester Webster offers a convenient retreat with a free breakfast buffet and dry cleaning/laundry services. Connect to in-room WiFi, unwind at the indoor pool or stay active with the 24-hour gym.
Rochester, NY (ROC-Greater Rochester Intl.) - 26 min drive
Rochester Station - 18 min drive
Free local area shuttle
Restaurants
McDonald's - 13 min walk
7-Eleven at Sunoco - 3 min drive
Panera Bread - 11 min walk
Taco Bell - 3 min drive
Wendy's - 3 min drive
About this property
Holiday Inn Express & Suites Rochester Webster by IHG
At Holiday Inn Express & Suites Rochester Webster by IHG, you'll be within a 15-minute drive of Lake Ontario and Strong. Guests can take a dip in the indoor pool, or visit the 24-hour fitness centre for a workout. Fellow travellers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
104 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Off-site
Free area shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Travelling with children
Free local shuttle
Working away
Business centre
Meeting rooms
Conference space (2002 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Facilities
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Assistive listening devices available
Room amenities
Be entertained
Television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per stay
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster
Frequently asked questions
Does Holiday Inn Express & Suites Rochester Webster by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Rochester Webster by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Rochester Webster by IHG?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express & Suites Rochester Webster by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express & Suites Rochester Webster by IHG?
Sorry, there's no on-site parking at Holiday Inn Express & Suites Rochester Webster by IHG.
What are the check-in and check-out times at Holiday Inn Express & Suites Rochester Webster by IHG?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express & Suites Rochester Webster by IHG and nearby?
Holiday Inn Express & Suites Rochester Webster by IHG has an indoor pool and a 24-hour fitness centre.
What's the area around Holiday Inn Express & Suites Rochester Webster by IHG like?
Holiday Inn Express & Suites Rochester Webster by IHG is a short 11-minute walk from Towne Center at Webster and 7 minutes' walk from North Ponds Park.
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Holiday Inn Express & Suites Rochester Webster by IHG Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Bed
Location
Bathroom
Parks
Family friendly
Hot Tub
Spacious room
What guests liked
Breakfast was consistently described as delicious, good, and nice with a variety of options. (61 reviews)
The property has a lovely park located behind it, perfect for a pleasant walk. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
10 Sep 2025
I’ve stayed here many times and it never disappoints.
Jeff
Jeff, 2-night trip
10/10 Exceptional
1 Sep 2025
It was only an overnight stay but it was absolutely wonderful! Tristan was at the front desk checking us in and he was super friendly and knowledgeable! Very professional and personable!! Room was exactly what we needed for the evening and breakfast the next morning was perfect!
Theresa
Theresa, 2-night trip
10/10 Exceptional
11 Aug 2025
Excellent stay
I would rate this hotel ten stars over the top if possible. Very friendly, very clean and quiet, very accommodating, great breakfast and many other amenities all at an affordable price. Our compliments to the staff and property.
Donald
Donald, 1-night trip
10/10 Exceptional
4 Jul 2025
It’s the best
It is the best place to stay in the Webster, NY area.
Katherine
Katherine, 1-night trip
8/10 Very good
23 Apr 2025
Would stay again.
Cassandra
Cassandra, 1-night trip
10/10 Exceptional
11 May 2025
Nice Hotel!
The room was clean, bed comfortable and breakfast tasty.
Verified traveller
4-night trip
8/10 Very good
2 Jun 2025
Modern and cean hotel
Stacyann
Stacyann, 2-night trip
10/10 Exceptional
31 May 2025
Always a great stay. Clean room, very comfortable. Nice breakfast options. Easy access to food and shopping.
Carol
Carol, 2-night trip
10/10 Exceptional
28 May 2025
The staff was friendly and helpful. The hotel was clean and the room was spacious.
Timothy J
Timothy J, 2-night trip
10/10 Exceptional
4 May 2025
We enjoyed staying at a clean and quiet hotel. The staff were friendly and made us feel welcome.
Diane
Diane, 1-night trip
10/10 Exceptional
18 May 2025
This was an amazing stay on such short notice. I will come back again.
Evelyn
Evelyn, 1-night trip
8/10 Very good
9 May 2025
It is close to Webster shopping complex but the hotel is very expensive for this location.
sudershan
sudershan, 1-night trip
10/10 Exceptional
1 Jun 2025
The staff is exemplary! They have ALL been so accommodating, kind, and friendly. The Manager, Alesia(sp?), is wonderful all around! She very clearly has the respect and appreciation of her staff, and is a great influence in leadership.
Julie
Julie, 2-night trip
10/10 Exceptional
7 May 2025
Staff is always friendly, helpful. Very clean. Breakfast is delicious.
Denise L
Denise L, 2-night trip
10/10 Exceptional
16 Apr 2025
Overall a really nice welcoming experience. We have a range from 3 years to adult that visited and we absolutely all enjoyed the amenities
Audra
Audra, 1-night trip
10/10 Exceptional
10 Jan 2025
Great property and staff very clean and
Wonderful place to stay
Philip
Philip, 1-night trip
8/10 Very good
9 Nov 2024
Nice place to stay, enjoyed the breakfast.
Robert
Robert, 5-night trip
10/10 Exceptional
17 Mar 2025
everything was clean and expectedly good. thanks for this hotel recommendation
Eumar Jesus
Eumar Jesus, 2-night trip
10/10 Exceptional
12 Mar 2025
Wherever I go I always check for a Holiday Inn Express. They are consistently good, comfortable and affordable.
Angie
Angie, 7-night trip
10/10 Exceptional
3 Apr 2025
Great!
Simone
10/10 Exceptional
11 May 2025
I had a king suite. Honestly did not hear any noise during my 4-night stay. No toilets flushing or loud guests or traffic noise, even though it’s off a main highway. The QUIETEST hotel I’ve ever stayed in. Crazy! And super clean. I highly recommend.
Kate
Kate, 4-night trip
10/10 Exceptional
21 Oct 2024
Breakfast was nice and have some nice options, staff was good and location was great
Shauna
Shauna, 2-night trip
10/10 Exceptional
13 Dec 2024
Valet parking was super cool, and the restaurant was surprisingly excellent food.
Louise
Louise, 1-night trip
10/10 Exceptional
1 Dec 2024
Our room was clean and comfortable, staff members were friendly and helpful -- it was great!
Verified traveller
3-night trip
4/10 Fair
20 May 2025
We stayed at the hotel 4 days and were unable to use the toilet in our room for 3 of those days. Finally on the 3rd day they were able to fix it. Before then we had to go to the lobby to use the bathroom.