4/10 พอใช้
30 ก.ย. 2025
Parking requires advanced reservation and is 20€/d
This does not meet the standard of a 4.5 star hotel, as they profess, or even of a 4 star hotel.
The room was small, old feeling, and the balcony faced the wall of the next building.
The front desk staff was rude. She said that I needed to make a reservation for parking and I didn't, so the parking lot was full and we had to go to a public lot down the street. She said they had sent a message to me about the parking immediately after booking, though I pulled up my messages and showed her that there was no message. Instead of just apologizing, she continued to argue with me. We are here on holiday and trying to have a good time, and she came off as brash and lacking customer service. A message several days in advance about the parking would have been helpful.
There is a walk up stairs and a steep hill to get to the street and there is no elevator access when walking to the street.
The breakfast was good and with a beautiful view. And then pool is gorgeous.
Emily
Emily, ทริปกับเพื่อน 1 คืน
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