Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200
What's nearby
Mesoamerican Museum of Jade - 1 min walk - 0.1 km
San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
Plaza 31 de Marzo - 4 min walk - 0.4 km
Café Museo Café - 4 min walk - 0.4 km
Santo Domingo Handicraft Market - 8 min walk - 0.7 km
Getting around
Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive
Restaurants
El Mezcalito - 1 min walk
Café Bar Revolucion - 1 min walk
El Fogon de Jovel - 1 min walk
Baruva Food&Drinks - 2 min walk
Casa de Ahn - 1 min walk
About this property
Hotel Sombra del Agua
Hotel Sombra del Agua offers a fantastic location, putting you only steps from San Cristóbal de las Casas Cathedral. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. This Colonial hotel also features a bar/lounge, a snack bar/deli and a garden. The helpful staff and overall property condition get good marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
78 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free secured, uncovered on-site self-parking
On-site parking is limited
Free off-site parking within 262 ft
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Meeting room
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1907
Safe-deposit box at front desk
Garden
Full-service spa
Reception hall
Colonial architecture
Accessibility
Front entrance ramp
Wheelchairs available on site
Upper floors accessible by stairs only
Tile flooring in public areas
Room amenities
Be entertained
Smart television
Premium cable channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 300 for adults and MXN 120 to 180 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards and cash.
Also known as
Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas
Frequently asked questions
Does Hotel Sombra del Agua offer free cancellation for a full refund?
Yes, Hotel Sombra del Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sombra del Agua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Sombra del Agua?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Sombra del Agua?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Sombra del Agua and nearby?
Hotel Sombra del Agua has a spa and a garden.
Are there restaurants at or near Hotel Sombra del Agua?
Yes, there's an on-site restaurant.
What's the area around Hotel Sombra del Agua like?
Hotel Sombra del Agua is in Zona Centro, a short 3-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Plaza 31 de Marzo. Travellers recommend the hotel for its central location.
Hotel Sombra del Agua Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Oct 2024
Angelica
Angelica, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
The place is sweet with a real touch of authenticity. "The dinner was Amazing!" It was a true experience of "fine cuisine" and the service was great, thanks to Andrea.
Eric
Eric, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2024
Beautiful hotel in the center of San Cristobal, great design and adaptation to a colonial building, walking distance to the city center.
RAFAEL
RAFAEL, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
Property was in the heart of the city. Everything needed as far as food and entertainment was walking distance. Very clean and well kept. Would definitely recommend
juan
juan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Staff was beyond helpful and the hotel was beautiful and clean’
BRENDA
BRENDA, 2-night family trip
Verified Expedia guest review
8/10 Very good
12 Aug 2024
Nice option in downtown, close to the main areas of the city
Sal
Sal, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2024
Loved it
Danette
Danette, 7-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2024
Wonderful staff, excellent restaurant and very centric. It's a very comfortable place to stay, clean, nice beds, a little rustic but it's part of the atmosphere of the beautiful town San Cristobal de las Casas is
Laura
Laura, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Jul 2024
Excellent service, beautiful hotel. The personnel very polite, and nice. everyone in the restaurant and reception was exceptional, everything very clean.
Maria
Maria, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Jul 2024
Beautiful hotel close to everything. Room was clean and comfy. Would stay again and recommend!!
Raechel
Raechel, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2024
Juan
Juan, 3-night trip
Verified Expedia guest review
8/10 Very good
2 Jul 2024
Great location and great pleaces
ANTONIO
ANTONIO, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2024
Este hotel es de los mejores en San Cristóbal, el staff es muy amable y atento nada malo que decir del lugar al contrario es un lugar cómodo tranquilo y se siente un ambiente bastante agradable
Jose
Jose, 5-night romance trip
Verified Expedia guest review
8/10 Very good
25 Jun 2024
The Staff is very friendly
Jorge
Jorge, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Jun 2024
Todo el personal que trabaja ahi son muy amables y siempre atentos a su hospedaje
Sonia
Sonia, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Jun 2024
Francisco
Francisco, 5-night trip
Verified Expedia guest review
10/10 Exceptional
9 Jun 2024
Perfectly located hotel, walking distance from everything, staff was great, vibe was great. Very relaxing courtyard.
Rito
Rito, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Jun 2024
Nice and safe
Maria
Maria, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Jun 2024
Leticia
Leticia, 1-night trip
Verified Hotels.com guest review
4/10 Fair
25 May 2024
Our hotel was full of ants. We left the hostel and still had ants crawling on us. They didn’t clean the room before we used it. The trash was full from the previous person.
joyce
joyce, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 May 2024
Is a beautiful place to stay
Vanessa
Vanessa, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 May 2024
Delicious food!!
Beautiful hotel and great location