Fantastic location. Very easy to get to Ao Nang beach&other boat operators for trips etc. Lots of food stalls&laundry facilities right at the doorstep. Staff were very friendly&accommodating. Our room was upgraded on the 2nd day when a mountain view was available-worth the switch as it was lovely to wake up to! Celebrated our anniversary&my husband's birthday here. Housekeeping decorated the room for us & gave some cake which was a lovely touch. Then at breakfast, staff sang happy birthday & gave a chocolate decorated plate with waffles&fruit. Greatly appreciated! Breakfast was extensive, different options daily & very tasty. My daughter loved the kids breakfast corner. Pool area was ok sized & tidy. Only negatives hence the loss in a star-when it rained all the external staircases were never moped up after, being a great trip hazard. Slipped a number of times. Given the humidity, the stairs took ages after a rainfall to dry up. The other negative was the playground & kids club. We had high hopes for it, but when we arrived realised both are literally equipped for toddlers & babies mainly. With only a TV/video game for the older kids. My 6 year old got very bored & would just go there to hangout/watch TV. More activities would have been nice. Our stay of 8nights, the club was never busy despite many families staying, can see why. Also, the club was the only place we experienced lazy staff who showed very little enthusiasm. Didn't talk/interact with our daughter much either.