William B. Umstead State Park - 11 min walk - 1.0 km
North Carolina State Fairgrounds - 6 min drive - 6.9 km
PNC Arena - 6 min drive - 6.4 km
Crabtree Valley Mall - 10 min drive - 11.0 km
Getting around
Raleigh-Durham International Airport (RDU) - 8 min drive
Cary Station - 6 min drive
Raleigh Union Station - 13 min drive
Durham Station - 19 min drive
Restaurants
Chick-fil-A - 8 min walk
McDonald's - 8 min walk
Rally Point Sport Grill - 9 min walk
Big Easy - 5 min drive
KFC - 4 min drive
About this property
The Umstead Hotel and Spa
When you stay at The Umstead Hotel and Spa, you'll be within a 10-minute drive of North Carolina State Fairgrounds and North Carolina State University. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or mani/pedis, and American cuisine is served at Herons, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include a poolside bar, a fitness center, and a seasonal outdoor pool. Fellow travelers say good things about the room service and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
150 units
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite valet parking (USD 14.00 per night)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
24-hour room service
What to do
Yoga classes
Shopping
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Fitness center
Seasonal outdoor pool
Full-service spa
Reception hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
IPod docking station
DVD player
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa, The Umstead Spa. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
Herons - This fine-dining restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 50 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 200 per accommodation, per stay
Parking
Valet parking costs USD 14.00 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from March to October
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Umstead
Umstead
Umstead Cary
Umstead Hotel
Umstead Hotel Cary
The Umstead Hotel Cary
Umstead Hotel Cary
THE UMSTEAD HOTEL SPA
The Umstead Hotel and Spa Cary
The Umstead Hotel and Spa Resort
The Umstead Hotel and Spa Resort Cary
Frequently asked questions
Does The Umstead Hotel and Spa offer free cancellation for a full refund?
Yes, The Umstead Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Umstead Hotel and Spa?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Umstead Hotel and Spa?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 200 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Umstead Hotel and Spa?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at The Umstead Hotel and Spa?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at The Umstead Hotel and Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness center. The Umstead Hotel and Spa also has spa services and a garden.
Are there restaurants at or near The Umstead Hotel and Spa?
Yes, Herons offers American cuisine.
Does The Umstead Hotel and Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Umstead Hotel and Spa like?
The Umstead Hotel and Spa is a short 1-minute walk from The Umstead Spa and 11 minutes' walk from William B. Umstead State Park.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 20, 2024
Conrad
Conrad, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Brian
Brian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
Best hotel Ive staying in the USA. Definately a 5-6 establishment. Be sure to splurge on the spa, pool and herons restaruant if you stay here.
Lou
Lou, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
SUPERB… best spa resort I’ve ever stayed at… the whole staff knew we were there for our anniversary and went out of their way to make the weekend special. It’s the attention to detail and the elegance of the hotel itself that make it so extraordinary. Herons restaurant serves Michelin star caliber food in a beautiful dining room… cannot rave enough about the food. Our Twins Falls Couples massage was incredible and the spa world class. I cannot recommend this place enough. Look no further… this is it!
Carlos
Carlos, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Aug 26, 2024
David
David, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2024
Rachel
Rachel, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 13, 2024
3 Star Customer Service
Beautiful building. Beautiful room.
The front desk receptionist was never there. Felt like a ghost town. We waited 15-20 minutes for a receptionist to show up upon check in. Another couple ahead of us was waiting before us and finally left the reception desk. We noticed the 4 days that we were there that the reception desk was MiA most of the time. The bell men were awkward and young. Had complimentary valet parking but bell men said that’s not a thing.
Ben
Ben, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 6, 2024
The Umstead Hotel is a 5-star hotel beyond compare. We stayed for a birthday and there was an amenity and birthday card in our room when we arrived. They specialize in exquisite service. The hotel and properties are both beautiful and immaculate. We love the pool and the spa is one of the best ever. We will return again!
Lisa
Lisa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Kim
Kim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2024
Nassim
Nassim, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
Living my best life in Raleigh North Carolina
I was more than surprised 😲. Everything was beyond expectations. Staff gets a grade 100, pool, dinning, restaurant, reception desk, concierge and the hostess!
Dinner at the Herion was amazing and they explained every dish as well as accommodate some dietary restrictions.
If you’re in the Raleigh area choose this hotel and spa. Except no substitute!!! You want be disappointed….
dwight
dwight, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 26, 2024
Chris
Chris, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 26, 2024
Everything about it was amazing
Kahlea
Kahlea, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
STEVE
STEVE, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 21, 2024
Great hotel
Thomas
Thomas, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Allison
Allison, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
Phenomenal. Proposed to my girlfriend after brunch and planned a staycation. The service provided to help make this big day extra special was fantastic. Staff did such a great job helping us celebrate and the concierge service provided by Claire, Josh, and Debra to assist with the special day was more than I could ask for.
Hayden
Hayden, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2024
David
David, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
Everything about this property was amazing. The rooms were great and the room service we enjoyed. The staff was so nice and friendly and the vibe of hotel was just relaxing. Prior to my stay they reached out to see if I needed anything or wanted to set up reservations to anything. Excellent hotel. Looking forward to going back.
ASHA
ASHA, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2024
Outstanding service with unexpected special touches!
Julian Karl
Julian Karl, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2024
Lynn
Lynn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2024
Umstead will far exceed your expectation
My husband and I celebrated our anniversary at this incredible hotel. It is absolutely beautiful, romantic and classy. The art work is gorgeous, the food is truly delicious and the staff is exceptional. We will only stay here from now on when visiting Raleigh.
Yvette
Yvette, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 7, 2024
Gorgeous property, very attentive staff. We loved being pampered !
Kristina
Kristina, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2024
It was one of a kind. Pristine inside and out and very close to nature